Patient Coordinator

Job SummaryWe are seeking a warm, organized, and versatile Patient Coordinator to join our dermatologyteam. This is a hybrid role perfect for someone who excels at customer service but also enjoysthe hands-on clinical side of patient care. You will be the "face" of our practice—the firstfriendly voice patients hear and the first smile they see—while also assisting our providers withrooming patients and basic clinical tasks to keep the office running smoothly.Key ResponsibilitiesFront Office (approx. 70%)Reception: Warmly greet patients, manage check-in/check-out, and verifydemographics and insurance eligibility.Scheduling: Manage a busy provider schedule, optimizing appointment slots forefficiency (e.g., distinguishing between quick mole checks vs. longer surgicalprocedures).Communication: Handle high-volume phone calls, triage patient questions, and respondto emails/patient portal messages with professionalism and empathy.Financials: Collect co-pays, deductibles, and cosmetic fees at the time of service; explainfinancial policies to patients. You must be comfortable discussing money and enforcingfinancial policies firmly but kindly.Referrals: Coordinate incoming referrals and outgoing pathology reports, ensuring nopatient falls through the cracks.Gatekeeping: Manage phone lines and messages, acting as a protective filter for thedoctor to ensure they can focus on patient care.Clinical Support / Light Back Office (approx. 30%)Rooming: Escort patients to exam rooms, obtain history, and document chiefcomplaints in the EMR.Preparation: Ensure exam rooms are stocked and sanitized between patients.Assistance: Assist the dermatologist with non-invasive tasks (e.g., scribing during exams,applying numbing cream, bandaging) as needed.Patient Education: Provide clear post-procedure care instructions to patients under provider supervision.Qualifications & Skills Experience: 1 year of medical office experience preferred. Dermatology or PlasticSurgery experience is a huge plus but not required. Education: High School Diploma required; Medical Assistant (MA) certificate is preferredbut not required if you have relevant experience.Coachability: You are easy to teach. You listen, take notes, and implement instructionsimmediately. You don’t take feedback personally; you take it professionally to get better at your job.Eager to Learn: You have a "growth mindset" You don’t just want to sit at a desk; youwant to learn how the practice works. You are eager to master new skills (like clinicalassisting) once you have mastered the basics.Technology: Proficient with computers.Bonus: Familiarity with dermatology-specific EMRs such as Athena One.Soft Skills:"Thick skin" but a "soft touch" — ability to handle a fast-paced environment while remaining calm and kind.Excellent visual attention to detail (crucial for skin charting).A proactive "jump in and help" attitude.Company DescriptionBenefits of working with PrideStaff:- Medical, Rx, and Wellness Benefits- Dental and Vision Plan Options- Short-term Disability- 401(k) Retirement PlanJoin Us. PrideStaff Company Overview:PrideStaff is dedicated to helping you succeed! Our team of consultants provides valuable employment market insights and resources to support you on your career journey. We have assisted tens of thousands of individuals in finding exceptional career growth opportunities over the years. At PrideStaff, we prioritize building relationships and advocating for you with our network of employer nationwide. Our recruiters are committed to guiding you with career tools and resources. We are an equal opportunity employer.

Salary : $20 - $24