What are the responsibilities and job description for the Order Entry & Customer Support Specialist position at Pridestaff?
Shift/Hours: Monday - Friday, 8:00 am - 5:00 pm
Pay Rate: $20/hr
Location: Acworth, GA 30101
Experience: 2 years in Customer Service Representative with experience in QuickBooks.
PrideStaff has an exciting new opportunity to share for a Order Entry & Customer Support Specialist in Acworth, Ga!
For immediate consideration, apply directly to this posting with your up-to-date resume!
QuickBooks & Customer Support Specialist:
- Handling customer inquiries and orders regarding products and services.
- Order entry.
- Resolve customer complaints via email or over the phone.
- Light follow up on customer payment status.
- Creating documents.
- Using QuickBooks desktop version, MS Excel, and MS Word on a daily basis.
Order Entry & Customer Support Specialist:
- Excellent verbal and written communication.
- Ability to build rapport and establish positive relationships with customers.
- Must proactively manage tasks and responsibilities with minimal supervision.
- Must have excellent time management skills.
- Ability to work within a small team.
Order Entry & Customer Support Specialist:
- Must be proficient in QuickBooks desktop version, Microsoft Excel, and Microsoft Word.
- Must have a high school diploma and minimum of 2 years of customer service experience, in a related field.
- Able to provide 2 professional references.
- Willingness to submit to a pre-employment background check & drug screen.
Pay: $20.00 per hour
Application Question(s):
- Are you comfortable with daily use of QuickBooks desktop version, Microsoft Excel, and Microsoft Word?
- Are you willing to complete a brief online skills assessment (e.g., computer and software proficiency) as part of the candidate evaluation process?
Experience:
- QuickBooks: 2 years (Required)
Work Location: In person
Benefits:
Vacation & Paid Time Off, Performance BonusSalary : $20