Medical Receptionist - Physical Therapy Department

Medical Receptionist – Physical Therapy Department

Location: Farmington Hills, MI

Pay Rate: $18.00 – $20.00 / hour

Schedule: Monday – Friday, 8:00 AM – 4:30 PM

Position Type: Full-Time / Front Desk

Target Start Date: October 5, 2026

Position Overview

PrideStaff is assisting a leading medical practice in Farmington Hills in recruiting a dedicated Medical Receptionist for their Physical Therapy department. This position plays a critical role in managing day-to-day front office operations, ensuring seamless patient intake, and coordinating insurance approvals.

Key Responsibilities

• Insurance Verification & Prior Authorizations: Primary responsibility for processing prior authorizations and verifying insurance coverage for incoming physical therapy patients.
• Patient Intake & Scheduling: Greet patients, manage the check-in/check-out process, and handle scheduling for physical therapy appointments.
• Front Office Operations: Answer incoming telephone calls, triage patient inquiries, and assist with general correspondence.
• Records & Administration: Maintain accurate, up-to-date patient records and databases in compliance with clinic standards.
• Care Coordination: Coordinate patient testing, care workflows, and medical records requests as needed.
• General Administrative Support: Assist with office inventory, light billing/coding support, and general clerical duties to maintain efficient clinic operations.

Qualifications & Requirements

• Previous experience in a medical front desk or medical receptionist role required.
• Proven experience handling prior authorizations and insurance verification (required).
• Strong communication, multitasking, and organizational skills.
• Proficiency with electronic health record (EHR) systems and basic office software.

PrideStaff can offer you a wide range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.

With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.

At PrideStaff, you will be treated fairly, with dignity, courtesy, and respect. Work with a Staffing Firm that works for you!