What are the responsibilities and job description for the Supply Chain Analyst position at PRI Global?
Supply Chain Analyst III
Fremont, CA - Hybrid
12 Months Contract
Required Experienc
e5 years in an order management, supply chain operations, or fulfillment coordination role. Ideally in enterprise-scale operations (high volume, multiple SKUs/regions
)
Required Skills (Top
- 5)Order Management Systems – Proficiency with Oracle GOP used for order tracking, reporting, and workflow managemen
- t.Proven experience owning queue management or fulfillment operations (not just exposure—must have driven actual operations independentl
- y)Order Management & Fulfillment Operations – Demonstrated experience managing end-to-end order lifecycles, including exception handling, hold management, and order expeditin
- g.SLA Monitoring & Proactive Escalation – Proven ability to monitor queues against defined service levels, identify risk patterns, and escalate effectively before breaches occu
- r.Problem-Solving & Root Cause Analysis – Strong analytical skills to diagnose order holds, trace issues to their source, and implement timely corrective action
- s.Communication & Cross-Functional Coordination – Excellent written and verbal communication skills; ability to work across teams (procurement, logistics, finance, vendors) and keep stakeholders aligned on priorities and statu
- s.Familiarity with supply chain KPIs (fill rate*** on-time delivery, order cycle tim
e)
Preferred / Nice-to-Have Ski
- llsExperience with data visualization tools (e.g., Tableau, Unida
- sh)Background in IT asset management or technology hardware supply cha
- insExperience with continuous improvement methodologies (Lean, Six Sig
- ma)Comfortable working in a global, multi-timezone environm
ent
Key Responsibilit
- ies:Order Queue Monitoring & SLA Manage
- mentOrder Hold Resolu
- tionControl Tower Operat
- ionsProcess Improvement & Collabora