Operations Analyst

We are seeking a highly motivated and detail-oriented Senior Analyst to support the Vice President of Operations. This role is responsible for overall operational support, including objective setting, and the annual reporting cycle. The ideal candidate will have strong analytical and problem-solving skills, with the ability to interpret complex data sets and deliver high-impact presentations, reports, and dashboards for senior leadership. Additionally, the candidate should be detail-oriented and organized, capable of managing multiple projects and deadlines while ensuring compliance with company policies.

Key Responsibilities

• Coordinate input from CFIG&S and draft decks for annual reporting cycle, including Objectives, Quarterly Operating Reviews (QOR); Quarterly Deep Dives (QDD)
• Develop and deliver high-impact presentations, reports, and dashboards for senior leadership, ensuring clear and effective communication of strategy, progress, and key insights
• Manage and track annual objectives and deliverables for the Center for Inclusive Growth and Sustainability to ensure alignment with organizational goals
• Partner with inclusive innovation team to help collect and feed data into data visualization dashboards to enhance data accessibility and usability for stakeholders
• Work with GBSC to conduct due diligence on potential grantee organizations and subcontractors to ensure compliance with federal, state, and local regulations
• Help coordinate Center for Inclusive Growth and Sustainability Offsites and monthly All Hands meetings
• Facilitate the collection of and review of interim and final reports
• Track and input all payment requests for the Mastercard Impact Fund
• Manage file organization and document storage across team
• Support the Business Unit Charitable Support process, handling requests from the office of the CEO as well as fulfilling all reporting requests associated.
• Provide various operational support functions on ad hoc basis as needed

All About You

• Bachelor's degree in Business Administration, Management, or a related field
• Proven experience in developing and delivering high-impact presentations and reports for senior leadership
• Strong analytical and problem-solving skills, with the ability to track progress against key objectives and flag issues early
• Excellent communication skills, both written and verbal, with the ability to draft decks for annual reporting cycles and deliver clear and effective presentations
• Proficiency in data visualization tools and dashboards to enhance data accessibility and usability for stakeholders
• Ability to manage and track annual objectives and deliverables to ensure alignment with organizational goals
• Strong organizational skills
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and other relevant software.
• Detail-oriented with a strong focus on accuracy and compliance
• Demonstrated ability to manage multiple projects and priorities simultaneously
• Strong interpersonal skills to ensure effective communication within the team