What are the responsibilities and job description for the Communication specialist position at Prexel LLC?
Job Details
Position Description:
Client: Public Sector
Job Title: Communication specialist (1st Shift / 3rd Shift)
Location: Harrisburg, PA
Duration: 6 Months
Work Mode: On-site
Interview Mode: In-Person
Required Skills:
- Possesses excellent communication skills, both written and spoken.
- Ability to be clearly understood and has excellent phone etiquette.
- Ability to support end-users with varying IT skillsets.
- Ability to adapt to change.
- Detail-oriented and resourceful.
- Excellent organizational skills.
- Ability to troubleshoot end-user issues and/or escalate as needed to ensure quick resolution.
- Experience with incident management, call tracking, and ticketing software.
- Preferred 2 years of previous systems administrator, help desk, and/or call center experience.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Salary : $24 - $28
