What are the responsibilities and job description for the Branch Operations Manager position at Prevail Recruiting?
Branch Operations Manager - HVAC and Plumbing Supplies
Full-Time | Operations Leadership | On-Site (Sacramento Metro area)
Lead the Operation. Build the Team. Drive Results.
Our client is seeking a Branch Manager to take full ownership of a high-traffic location and lead it with energy, discipline, and accountability. This role is ideal for a hands-on leader who excels at developing people, tightening operations, and delivering an exceptional customer experience—day in and day out.
You’ll be responsible for the overall performance of the branch, including team leadership, operational execution, customer satisfaction, and financial results.
What You’ll Do
Lead, coach, and develop a high-performing team across customer-facing, warehouse, and delivery functions
Set clear goals, track KPIs, and hold team members accountable to performance standards
Ensure a consistently strong customer experience, including accurate order fulfillment and on-time delivery
Oversee all branch operations, including inventory control, warehouse flow, staffing, scheduling, and safety
Manage day-to-day execution while driving continuous improvement in efficiency and service
Partner with sales and leadership teams to support growth initiatives and customer retention
Maintain compliance with company policies, procedures, and operational best practices
What We’re Looking For
2 years of leadership experience in operations, retail, wholesale, or branch management
Proven ability to lead, motivate, and retain teams
Strong operational understanding of inventory, workflow, and performance metrics
A calm, solutions-oriented mindset in fast-paced environments
Excellent communication, organization, and follow-through
Industry-specific experience is helpful but not required
High school diploma or equivalent required; college degree preferred
Compensation & Benefits
Competitive base compensation (92K-105K) with performance-based incentives
Annual bonus potential up to $10,000
Full health benefits
401(k) program
Career growth and advancement opportunities
Stable organization with strong leadership and long-term vision
Why This Opportunity
This is a chance to step into a true leadership role where your decisions matter, your team knows your name, and your performance directly impacts results. Our client values accountability, internal growth, and leaders who take pride in running a tight operation.
If you’re ready to own a branch, build a strong team, and grow your career in a results-driven environment, this role is worth a conversation.
Salary : $95,000 - $105,000