Accounts Receivable Specialist

About PFX™

We engineer leading fluid solutions that keep the world moving and we’re building a better future while we do it. As a vertically integrated global powerhouse, we operate 17 manufacturing facilities and 4 R&D centers across the world, delivering performance from lab to road in over 40 countries.

PFX Group™ brings together a family of trusted companies including Recochem, Prestone, Adam’s Polishes, B&B Blending, Kost USA, Ultra Clear, POR and Auto-Chem, each with deep expertise, regional insight, and a shared commitment to engineering excellence.

From automotive and heavy-duty thermal management systems to household and industrial solutions, our products are built for performance, reliability, and a commitment to sustainability. Join us and be part of a team that’s redefining what’s possible in fluid technology.

Position Overview

We’re looking for an Accounts Receivable Specialist to join our team. The Accounts Receivable Specialist is responsible for reporting and resolving open receivables, customer set ups, applying cash, providing credit reports, and compiling various reports.

This is a full-time, hybrid position based at our Rosemont, IL office and will require a local candidate for three days on-site working each week. The expected compensation for this position is an annual salary of $58,000-66,000 depending on experience and qualifications.

Responsibilities:

Collections & Accounts Receivable

• Proactively contact customers regarding past-due balances in accordance with company policies.
• Manage assigned portfolio of accounts to ensure timely collection of outstanding receivables.
• Monitor aging reports and drive actions to reduce overdue balances and improve Days Sales Outstanding (DSO).
• Prepare and distribute customer statements.
• Reconcile customer accounts and resolve discrepancies.

Dispute & Deduction Management

• Investigate customer deductions and chargebacks for validity and accuracy.
• Maintain and update the dispute management system throughout the investigation process.
• Obtain internal approvals and coordinate resolution of disputes.
• Follow up with customers regarding unauthorized or unsupported deductions.
• Reconcile, monitor, and clear deductions in a timely manner.

Credit Risk & Account Management

• Assess and monitor customer credit risk and recommend appropriate credit limits.
• Support new customer account setup, including credit reviews and documentation.
• Monitor blocked orders and coordinate credit holds or releases as needed.

Billing & Operational Support

• Process daily customer billings and ensure invoice accuracy.
• Utilize customer web portals to upload invoices, manage disputes, and track invoice status.
• Monitor and respond to the AR group mailbox.

Collaboration & Continuous Improvement

• Partner with Sales and Customer Service to resolve collection issues and improve customer relationships.
• Drive actions to achieve financial targets such as DSO and aging metrics.
• Identify and support process improvement initiatives within the AR function.

Preferred Qualifications & Skills:

• Associate’s degree or higher in Accounting, Finance, or related discipline.
• 3–5 years of AR, credit, and collections experience, preferably within CPG or manufacturing.
• Experience managing large retail accounts
• Strong working knowledge of ERP systems (D365, SAP, JDE E1, AS400).
• Advanced Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, formulas).
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to prioritize workload and meet deadlines in a fast-paced environment.
• Experience identifying and implementing process improvements.

What We Offer

• Competitive compensation
• Career growth opportunities – we prioritize internal promotions
• Generous 401k match
• Comprehensive health benefits, including medical, vision and dental coverage and Telemedicine
• Paid vacation and holidays
• Tuition assistance program – support for continued education and professional development

Please note: A pre-employment background check, including a criminal record check and drug testing, is required.

PFX is proud to be an equal opportunity employer and is committed to fostering a diverse and inclusive workplace.