What are the responsibilities and job description for the Patient Scheduler position at Prestige Staffing?
Patient Scheduler -
Pay: $19-23/hr based on years of experienc
eLocation: On-sit
e
Summar
y:Seeking a detail-oriented and professional Patient Scheduler to join a high-volume healthcare environment. The ideal candidate will manage outpatient appointment scheduling, coordinate patient and physician schedules to optimize satisfaction, and ensure accuracy in all data entry and documentation. This role involves engaging with patients over the phone, providing clear instructions, and handling pre-registration requirements efficiently. The position offers an exciting opportunity for individuals with healthcare call center experience to contribute to patient care excellence in a fast-paced settin
g.
Requiremen
- ts:Minimum of 1 year of healthcare or patient scheduling experie
- nceHigh School Diploma, GED or Certificate requi
- redEffective communication skills, especially in handling difficult customer interacti
- onsGeneral knowledge of medical insurance, medical terminology, and coding (ICD-9/10, CPT) prefer
- redAbility to analyze problems and offer soluti
- onsExperience working in a call center environment is prefer
red
Responsibilit
- ies:Handle incoming calls professionally and courteously, scheduling outpatient appointments accura
- telyCollect patient demographic and insurance information, ensuring data integ
- rityConfirm and coordinate physician and patient schedules to maximize efficiency and satisfac
- tionDetermine patient financial responsibility, collect copayments, and explain payment policies at schedu
- lingMaintain HIPAA compliance and protect patient confidentiality at all t
- imesAddress and resolve scheduling conflicts or patient concerns proacti
- velySupport additional duties as assigned, fostering a team-oriented environ
ment
Bene
- fits:Competitive hourly pay based on exper
- ienceOn-site work environment in a reputable healthcare fac
- ilityOpportunities for growth and potential permanent placement after contract compl
- etionDynamic, high-volume setting ideal for professionals seeking to enhance their healthcare administrative s
Salary : $19 - $23