What are the responsibilities and job description for the Needs Coordinator position at Prescription Bliss?
Prescription Bliss is Headquartered in Bellefontaine, Ohio. We were founded in response to the staggering cost of prescription medications. Our team works directly with patients, physicians, and participating medication drug providers across the United States to help eliminate or reduce the financial burden of high-cost prescriptions.
The Needs Coordinator plays a vital role in supporting patients, healthcare providers, and prescription assistance programs by facilitating the enrollment process, managing communications, and processing medication orders. This role requires versatility and adaptability, as the Needs Coordinator works across various functions to ensure a seamless and efficient experience for all stakeholders.
Required Skills/Abilities:
- Excellent verbal and written communication skills.
- Excellent interpersonal and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Experience in a call center or customer service environment (medical or pharmacy experience a plus).
- Adaptability to constantly changing processes and programs.
- Ability to multitask in a fast-paced environment.
- Proficient with Microsoft Office Suite or related software.
- Six months of experience in a medical office or health-related work experience preferred but not required.
Hours of Operation:
- Monday through Friday from 9:00AM to 5:00PM
Education Requirement:
- High school or equivalent
Perks and Benefits:
- Paid Holidays and No Weekends
- Paid Vacation/ Personal Time Off
- Paid Friday Summer Hours
- Personal and Business Growth Opportunities
- Bonus Pay
- Dental & Vision for Family (Company sponsored)
- DPC Membership for Family (Company sponsored)
- Supplemental Insurance
- Employee Discount Programs
