Concierge

Description

Concierge – Sherwood Oaks

Cranberry Township, PA

Part-time, Non-exempt

28 hours per week including rotating weekends and holidays. The hours are 7:30 AM – 3:00 PM with occasional hours of 3:00 PM – 7:30 PM to cover vacations.

Starting Pay: $15.00/hour - $18.00/hour; Depending on experience

Sherwood Oaks, part of UPMC Senior Communities and managed by Presbyterian SeniorCare Network, is a premier Life Plan Community. Spread across 84 acres in Cranberry Township, the campus is known for its beautiful landscape, which features walking trails, abundant gardens, green space, and a lake.

The Concierge works as part of the administrative staff to greet visitors, answer questions, and refer inquiries to the appropriate person or department to ensure that visitors and residents are promptly served. The role will also receive and relay telephone messages and refer callers to the correct location to ensure each caller has an excellent customer service experience. Successful candidates must be highly motivated, disciplined, reliable and able to function independently while dealing with residents, visitors and other team members in a calm, professional manner.

As part of Presbyterian SeniorCare Network, you will be offered great PERKS and BENEFITS:

• Competitive rates with the opportunity for annual increases and generous Paid Time Off (FT can earn up to 21 days of paid time off per year in the first year).
• Affordable medical benefits, dental and vision benefits; employer-paid short-term disability, company-paid life insurance for FT team members, and a Retirement Savings Plan with an employer match.
• Schedule flexibility to accommodate your needs. Longer shifts may be available.
• Tuition Reimbursement, Recognition Programs, Team member Referral Bonuses, Free Parking, and much more!

Requirements for the Concierge:

• Relevant experience in a customer-facing position preferred.
• Long-term care or health experience preferred.
• Maintain confidentiality of assignments and work well under pressure of deadlines.
• Exhibit flexibility in work schedules and the ability to multitask for several individuals.
• Possess strong interpersonal skills to effectively interact with visitors, residents, and team members.
• Demonstrated knowledge of Microsoft Office 365 software, the operation of multi-line telephones, and other basic office equipment.

APPLY today; make a difference every day!