Caregiver Recruiter and Retention Manager

Overview

Help Us Become the Agency Caregivers Want to Join—and Stay With

Work with us to shape each caregiver’s experience with Premium HomeCare Services—from the first response through the first several months of employment.

You will recruit, interview, hire, orient, and stay connected with new caregivers to encourage them through the first months of employment. We highly value our caregiving team and your warmth and support will play a key role in demonstrating that.

This role is a blend of recruiting, relationship-building, detailed admin work, and hands-on employee support. You need to quickly connect with applicants, work with speed, organization, and sound judgment. Your role affects our regulatory compliance, so you must finish every detail and communicate quickly when you need help.

What You’ll Lead

· Write and manage caregiver job ads and keep our applicant pipeline active.

· Review applications quickly and phone screen candidates who meet our standards.

· Arrange in-person interviews for applicants who pass the phone screen.

· Keep qualified candidates engaged and informed throughout the hiring process.

· Call references, coordinate background checks, prepare hiring paperwork.

· Lead orientation and connect new hires with care managers.

· Provide critical caregiver support through the firs 3-6 months of employment.

· Look for practical ways to strengthen caregiver connection, recognition, and long-term retention.

· Track KPIs such as recruiting activity, time-to-hire, early turnover, and the reasons caregivers stay or leave.

· Maintain complete, accurate, and timely hiring and onboarding records.

· Provide occasional after-hours support as part of the administrative team’s rotating on-call schedule.

You’ll Thrive Here If You…

· Genuinely enjoy people and make applicants feel comfortable, respected, and valued.

· Work quickly, but you do not sacrifice accuracy or leave loose ends.

· Are highly responsive.

· Manage many moving pieces and still remember the promised phone call, missing document, or follow-up conversation.

· Are professional in your communication, demeanor, judgment, and presentation.

· Collaborate with our team to support our caregivers and clients.

· Are honest about mistakes, ask for help when needed, and communicate before a deadline is missed.

What You Bring

· You bring at least two years of professional experience in the in-home care field.

· An understanding of legal hiring guidelines and laws, or an ability to learn them quickly.

· An understand the realities of caregiver work and recognize the qualities that help someone succeed in a client’s home.

· You communicate clearly and professionally by phone, in interviews, and in writing.

· You use computers confidently and learn recruiting and employee-management software quickly.

· A valid driver’s license, reliable transportation, and current auto insurance.

· You can pass all required criminal background checks.

You’ll Stand Out If …

· You have recruited, interviewed, onboarded, oriented, or supported the retention of caregivers.

· You have worked for an Oregon-licensed in-home care agency.

· You have managed compliance-sensitive employee files or background-check processes.

· Have a solid, proven track record of compliance with legal hiring regulations

· You have used hiring and retention data to improve results.

Compensation & Benefits

· $55,000–$62,000 annual salary, based on relevant home-care recruiting, onboarding, and retention experience

· Paid time off

· 401K

· Pay-on-demand access through Payactiv

· The opportunity to directly shape how caregivers experience our agency

· A friendly, collaborative admin team. We know others say this, but here it is true.

About Premium HomeCare Services

Premium HomeCare Services helps older adults and other individuals remain safe, comfortable, and independent at home. We provide exceptional support to our caregivers so they can provide exceptional care to our clients.

How to Apply

Along with your résumé through Indeed. Please include a short response to this question: What do you believe makes a caregiver feel connected to an agency—and what would you do during the first 90 days to help that caregiver stay?

Premium HomeCare Services is an equal opportunity employer. We consider qualified applicants without regard to any status protected by applicable law.

Pay: $55,000.00 - $62,000.00 per year

Benefits:

• 401(k)
• Paid time off

Experience:

• HR/Recruiting : 2 years (Preferred)
• In Home Care Agency: 1 year (Preferred)

License/Certification:

• Driver License and Insurance (Required)

Work Location: In person

Salary : $55,000 - $62,000