What are the responsibilities and job description for the Scheduling Coordinator Position in Norwich position at Premium Home Aids and Companions Services?
Job Overview
Scheduling Coordinator position available for a busy Home Care Agency (Norwich)
Premium Home Aids and Companions Services has been assisting the community for over decade, assisting seniors so they can remain safely in their homes. We love caring for people!
This is a great part time job for someone who cares about people as much as we do.
Responsible for properly matching and placing qualified Home Health Aides and Certified Nursing Assistants with our valued elderly clients.
Core Responsibilities
- Scheduling appropriate caregivers with clients
- Following up with clients/families, caregivers, and social workers
- Following up on issues, concerns, questions
- Answering phones and assisting callers
- Completing company and State of CT reports
- Sandata software experience and flexibility are both MUST HAVES for this position.
Job Responsibilities
- Scheduling experience in Home care & knowledge of Sandata is required
- Bilingual (English/Spanish) helpful
- Essential Functions/Responsibilities include:
- Maintains schedule for services requested and provided to clients.
- Assures that cases are filled within established time frames.
- Completes documentation
- Provides appropriate notification of schedule to employee, client, contract agency, supervisor, and others as appropriate.
- Able to work in Sandata system - (Caregivers punches, Clients Authorizations, etc.)
- Monitors overtime and mileage records of Caregivers.
- Responds to emergency calls and arranges schedule accordingly.
- Provides direction to Caregivers and communicates with supervisors as needed to assure safe and effective coverage of client needs.
- Assigns Agency staff to clients as directed by the care manager, care plan and service request.
- Assures employees receive complete and accurate directions and information about client needs as directed by licensed professional staff, care plan and service request.
- Reports any scheduling changes and/or client concerns to supervisor. Notifies client of changes and monitors employee performance in areas of dependability, responsiveness, timeliness, and client concerns.
- Participate in the evaluation and performance review of field staff.
- Verifies time records with schedules.
- Follows up with employee on scheduling problems encountered by the on-call staff.
- Participates in determining hiring needs.
- Minimizes substitution of employees and maximizes permanent coverage.
- Maintains adequate numbers of available on-call staff.
- Notifies Supervisor/Human Resource Department of staff needs.
- Performs other related duties and responsibilities as deemed necessary
Pay: Up to $40,000.00 per year
Benefits:
- Health insurance
Work Location: In person
Salary : $40,000