Nissan Service Manager

Job Summary

We are seeking an energetic and experienced Nissan Service Manager to lead our automotive service department with enthusiasm and a customer-first mindset. Top performance can make you top annual dollar. In this pivotal role, you will oversee daily operations, ensure exceptional service quality, and drive profitable growth by managing a team of skilled technicians and service advisors. Your expertise in automotive diagnostics, repair, and service management will be instrumental in delivering top-tier vehicle maintenance and repair solutions. If you thrive in a fast-paced environment, possess strong leadership skills, and are passionate about automotive excellence, this is your opportunity to make a significant impact.

Responsibilities

• Lead and motivate the service team to achieve high performance standards in customer satisfaction, productivity, and quality of work.
• Oversee all aspects of the service department including vehicle diagnostics, repairs, oil changes, tire services, brake repairs, suspension work, alignments, shocks & struts, transmissions, and collision repair.
• Manage estimating processes using specialized software to accurately assess repair costs and communicate effectively with clients.
• Upsell additional services by identifying customer needs while maintaining transparency and integrity.
• Ensure all service technicians adhere to safety protocols and maintain compliance with dealership policies.
• Handle client communication efficiently, providing updates on vehicle status and explaining repair procedures clearly.
• Monitor parts inventory levels and coordinate with suppliers to ensure timely availability of necessary components.
• Maintain accurate records of cash handling, service writing, estimates, invoices, and repair orders.
• Drive dealership goals by promoting auto service sales through excellent customer service and technical expertise.

Requirements

• Proven experience managing an auto service department within a dealership or automotive repair shop.
• Strong mechanic background with hands-on experience in automotive diagnostics and repairs such as oil changes, brake repairs, alignments, suspension work, transmissions, collision repairs, etc.
• Proficiency with estimating software and computer-aided vehicle damage estimating tools.
• Excellent communication skills for client interaction and team leadership.
• Knowledge of automotive repair procedures including tire services, shocks & struts replacements, wheel alignments, engine diagnostics, and more.
• Demonstrated ability to upsell services ethically while ensuring customer satisfaction.
• Valid driver’s license with a clean driving record.
• Mechanical knowledge combined with auto service management expertise to lead a high-performing team effectively.

Join us to lead a dynamic team dedicated to delivering outstanding automotive care! Your expertise will help us set new standards for customer satisfaction while advancing your career in a vibrant dealership environment committed to excellence.

Antonino Auto Group is an EEO Employer

Pay: $75,000.00 - $145,000.00 per year

Work Location: In person

Salary : $75,000 - $145,000