Front Desk Receptionist

Client Care Receptionist (Veterinary)

Premier Veterinary Hospital – Tyler, TX
Pay: $15.00 – $20.00 per hour (based on experience)
Job Type: Full-time or Part-time
Work Location: In person

About Us

Premier Veterinary Hospital is a modern, full-service veterinary hospital dedicated to delivering exceptional medical care and an outstanding client experience. Our services include wellness care, advanced diagnostics, surgery, dentistry, urgent care, grooming, and luxury boarding.

We pride ourselves on a team culture that is supportive, professional, and committed to doing things the right way—for our patients, our clients, and each other.

Position Overview

We are seeking a polished, dependable, and client-focused Client Care Receptionist to serve as the first impression of our hospital. This role is ideal for someone who thrives in a fast-paced, team-oriented environment and takes pride in delivering an elevated client experience.

You will play a key role in communication, organization, and workflow coordination—helping ensure each client and patient receives seamless, attentive service from the moment they contact us.

Key ResponsibilitiesClient Experience

• Greet clients warmly and professionally, creating a welcoming and organized environment
• Provide clear, confident communication in person and over the phone
• Deliver a concierge-level experience while maintaining efficiency

Phone & Communication Management

• Manage a high-volume, multi-line phone system
• Answer client questions accurately and route calls appropriately
• Utilize communication tools (phone, text, app-based systems) effectively

Scheduling & Coordination

• Schedule, confirm, and manage appointments with attention to detail
• Coordinate doctor, grooming, and boarding schedules
• Ensure appointments are booked appropriately based on patient needs

Administrative Duties

• Maintain accurate patient records and data entry
• Process invoices, payments, and basic financial transactions
• Support daily front desk organization and workflow

Team Support

• Communicate effectively with technicians and doctors to ensure smooth operations
• Assist with administrative tasks and maintain a clean, professional reception area

Qualifications

• Previous experience in a veterinary, medical, or dental front office preferred
• Strong communication skills with a polished and professional demeanor
• Ability to multitask and remain composed in a fast-paced environment
• High attention to detail and strong organizational skills
• Comfortable with computers, scheduling software, and client communication tools
• Reliable, punctual, and team-oriented

What Sets You Apart

• You naturally create positive experiences for clients
• You are confident, organized, and solutions-oriented
• You take initiative and anticipate needs before they arise
• You enjoy being part of a team that values excellence and accountability

Benefits

• Health, dental, and vision insurance
• Paid time off
• Retirement plan
• Employee pet care discounts
• Opportunities for growth and advancement

Why Join Premier Veterinary Hospital?

This is more than a front desk role—it’s an opportunity to be part of a hospital that values professionalism, teamwork, and delivering an exceptional level of care and service.

Apply Today

If you’re motivated, detail-oriented, and passionate about client service, we’d love to meet you.

Ideal Candidate:
Someone who can confidently manage a busy front desk while making every client feel cared for, informed, and valued.

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person

Salary : $15 - $20