What are the responsibilities and job description for the Front Desk Receptionist/ Housekeeping position at VIP Inn&Suites?
Job Title: Front Desk Receptionist & Housekeeper
Location: IN person
Job Type: Full-Time / Part-Time
Job Summary
We are seeking a reliable, detail-oriented, and customer-focused individual to join our team in a individual role as a Front Desk Receptionist & Housekeeper. This position combines guest-facing responsibilities with behind-the-scenes upkeep to ensure a clean, welcoming, and well-organized environment. The ideal candidate is professional, efficient, and able to multitask in a fast-paced setting.
Key Responsibilities Front Desk Reception Duties
- Greet and welcome guests, clients, or visitors in a friendly and professional manner
- Answer phone calls, respond to inquiries, and direct calls as needed
- Manage reservations, check-ins, and check-outs (if applicable)
- Address guest concerns or complaints promptly and professionally
- Ensure the front desk area is tidy and presentable at all times
Housekeeping Duties
- Clean and sanitize rooms and common areas
- Change linens, make beds, and replenish supplies
- Dispose of trash and maintain cleanliness standards throughout the facility
- Report maintenance issues or damages to management
- Follow health and safety guidelines and cleaning protocols
- Ensure all areas meet company cleanliness and presentation standards
Qualifications
- High school diploma or equivalent preferred
- Strong communication and interpersonal skills
- Basic computer skills (for front desk tasks)
- Ability to work independently and as part of a team
Work Environment
- May require working evenings, weekends, or holidays
- Fast-paced environment with both guest interaction and physical task
Housekeeping and Front Desk are both individual job position, you can apply for both for now but when you are called for interview you can let interviewer know which specific job position you want.
We are an equal opportunity employer and value. diversity in our workplace.
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person