What are the responsibilities and job description for the Intake Coordinator position at Premier Physical Therapy?
Job Overview
We are seeking a motivated, detail-oriented Intake Coordinator to join our growing team. This role is essential in creating a positive first impression for clients by managing incoming inquiries, gathering accurate information, and ensuring a smooth intake process.
Fluency in Spanish is REQUIRED
This position offers significant room for growth within the organization for the right candidate.
Key Responsibilities
- Serve as the first point of contact for incoming calls, emails, and referrals
- Conduct client intakes in both English and Spanish
- Collect, verify, and accurately document client information
- Schedule appointments and coordinate with internal staff
- Maintain confidentiality and comply with all company policies
- Enter and update data in internal systems accurately and efficiently
Qualifications
- Fluent in Spanish and English (spoken and written) – REQUIRED
- High school diploma or equivalent (college coursework a plus)
- Previous intake, administrative, customer service, or healthcare experience preferred
- Strong communication and interpersonal skills
- Excellent organizational and time-management abilities
- Comfortable using computers, phones, and data entry systems
- Ability to multitask in a fast-paced environment
Expectations
- Provide professional, compassionate, and timely service to all clients
- Maintain accuracy and attention to detail in all documentation
- Demonstrate reliability, punctuality, and a strong work ethic
- Willingness to learn, accept feedback, and grow within the role
- Work collaboratively with team members and leadership
If you are a bilingual Spanish speaker looking for a stable position with growth potential, we encourage you to apply today
Pay: $ $20.00 per hour
Expected hours: 40.0 – 50.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20