Tennis Concierge

Location:  Portofino Resort

Department:  Tennis

Status:  Seasonal

Pay Rate:  $14.00

Hours/Days:  7:30 am - Noon, 4 pm - 8 pm. 

I.                  Summary of the main function/purpose of the position:

To assist the Director of Tennis in fulfilling all the tennis needs of the guests and owners of Portofino Island.  

II.               Key Principal duties/responsibilities (5-8):

• Make court reservations
• Sign up owners/guests for Private lessons
• Sign up owners/guests for Clinics
• Charge owners/guests for tennis services
• Answers questions of guests/owners by phone and in person
• Assist with Matching Service 
• Retail sales of clothing, equipment, and beverages
• Marketing Tennis Packages

Occasional duties or projects which may be performed at irregular intervals:

·                     Assist with Socials and Tournaments

·                     Tennis Court Maintenance 

·                     Assist with Special Events around the property

III.       Accountability: Areas in which the position is accountable/responsible:

Records: Y

Safety:  Y

Customer Service: Y

Dept. Specific: Y

IV.            Supervisory Responsibility:

None 

V.        Educational and/or equivalent in experience requirements: (Example Only)

Experience in teaching tennis, tennis retail, or playing tennis.

Specialized or technical educational requirements:  (Examples Only)

none

Certification or licensing requirements: (Example Only)

Valid Florida Driver’s License 

VI.       Specialized equipment or machines used in the course of the duties of the position. 

            Personal Computer, printer, calculator, and standard office equipment and machines as required.

VII.     Physical demands: (specifics to the job itself)

While performing the duties of this job, the employee is regularly required to use their hands and is required to talk and hear. The employee is frequently required to stand, sit, and walk.  The employee may occasionally be required to reach with hands and arms.   Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

VIII.    Work Environment:

            Office environment with occasional outdoor duties.

IX.       Additional Remarks: 

Ability to work with minimum supervision and a high degree of autonomy.