What are the responsibilities and job description for the Bilingual Multi-location Client Intake Specialist position at PREGNANCY CENTER OF NORTHERN KENTUCKY INC?
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Title: |
Bilingual Multi-Location Client Intake Specialist |
Reports To: |
Lead Center Director |
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Location: |
Florence Center with travel to all Centers |
Status: |
30 Hours, Part-Time, Non-Exempt |
Primary Function
- Provide the first point of contact for clients seeking services at Care Net
- Assist Center Director/Center Assistant in day-to-day tasks of the center operation
- Assist Center Director working in concert with the Director of Client Services/Nurse Manager to ensure the quality of services provided within the center
- Relate Client/Volunteer needs and concerns to the Center Director
Principal Duties
- Travel to and fulfill duties of Client Intake Specialist as needed at other locations
- Field all phone calls and assess client need and schedule appointments as needed.
- Maintain and update all appointment activities.
- Communicate policy and procedures to volunteers to ensure compliance with center standards
- Prepare and maintain Client files and information packets
- Attend and assist at Volunteer training and in-service days
- All other duties as assigned by the Direct of Client Services to support the work of the department and mission of Care Net