What are the responsibilities and job description for the Registrar - Patient Registration - Part Time - Weekend position at Preferred Home Health Care & Nursing Services?
Role Overview
The Registration Staff greets patients and visitors, creating a friendly environment while collecting necessary visit information. They perform clerical duties, process workflows, and handle financial discussions efficiently, adhering to organizational and regulatory standards.
Responsibilities
The Registration Staff greets patients and visitors, creating a friendly environment while collecting necessary visit information. They perform clerical duties, process workflows, and handle financial discussions efficiently, adhering to organizational and regulatory standards.
Responsibilities
- Provide exceptional customer service to patients, visitors, and guests.
- Register patients promptly, including demographic, insurance, and visit details, obtaining signatures and verifying identity.
- Assist with check-in, admission, and escort patients to treatment areas.
- Handle financial transactions, provide estimates, and collect payments.
- Complete documentation, validate insurance eligibility, and manage system registration edits.
- Answer department calls, distribute information, and support patient documentation processes.
- Maintain confidentiality and follow all policies and standards.
- High School Diploma or GED required.
- At least 1 year of customer service experience; healthcare setting experience preferred.
- Knowledge of Patient Rights, HIPAA, and Medicare guidelines (preferred).
- Strong problem-solving, communication, and basic medical terminology skills (preferred).
- Ability to perform clerical and basic physical tasks, including lifting up to 25 lbs.
- Adherence to remote work policies if applicable, ensuring a secure, distraction-free workspace.
- Compliance with all organizational policies and willingness to perform other duties as assigned.