Technology Support Specialist

General Purpose of Position: 

Provide AV and general ITR support for Prasco Park events and internal meetings, along with training users in the best practices for AV technology. 

Primary Duties and Responsibilities (Essential Functions):

Education and Experience:

• Bachelor’s degree in Information Technology or Business Systems
• 3-5 years’ experience working in Information Technology with a focus on AV systems.
• Experience with Teams, Zoom and Other Video Conferencing Tools.
• Q-SYS Level 1 & Level 2 Certification (Preferred)
• Technology Support of Events a Plus

Physical Demands and Work Environment:    

• Ability to sit at desk for extended periods of time
• Ability to be on your feet for extended periods of time during events
• Extended viewing of computer screens and manual dexterity to operate office equipment
• Required to sit, talk, see and hear.  Occasionally required to walk, lift and/or move up to 25 pounds.   Must use hands and fingers to operate computer
• Must have the ability to adjust focus for unplanned activities and other duties as assigned. Daily contact requires courtesy, discretion, and sound judgment
• The work environment is mainly indoors, will need to assist with events and projects outside.  The noise level in the work environment is usually moderately quiet
• This position is on site at our Mason, Ohio campus

GENERAL INFORMATION:

The expectation for all employees is to support the company’s mission, vision, culture, and core values while adhering to all company policies.  The above information is intended to describe the general nature and level of work being performed by individuals assigned to this position.  It is not intended to be an exhaustive list of all duties, responsibilities, and skills required.  The position may require other duties as assigned and can be changed at any time by the company.