What are the responsibilities and job description for the Field Service Technician position at Power Curbers Companies?
Job Title: Field Service Technician
Location: Salisbury, NC
Department: Product Support
Reports To: Product Support Manager
Employment Type: Full-Time
Join a Legacy of Innovation & Customer Commitment
Power Curbers Companies, LLC is the industry leader in slipform and concrete paving equipment, proudly family-owned and headquartered in Salisbury, NC, since 1953. For over 70 years, we’ve built a reputation for unmatched quality, customer support, and innovation.
We are seeking a field service technician, responsible for on-site new machine start-up, field service, and warranty repairs. This job entails all aspects of technical, service parts, and administrative service-related duties to provide exceptional support to our customers in NC, SC & VA.
To Apply: Please submit your resume and cover letter to jobs@powercurbers.com
What You’ll Do
- Start up new machines and perform onsite repairs for customers in assigned territory (NC, SC, VA primarily, but may need to assist other team members in other areas).
- Provide technical support to end users and dealers.
- Assist with customer operation/application issues.
- Provide parts-related assistance to customers when requested or required.
- Works to maintain Customer satisfaction using all available resources to ensure brand loyalty.
What You Bring
- Must have hands-on electronic/electrical, hydraulic, mechanical, and welding experience to perform onsite repairs.
- Excellent communication skills to be able to converse with customers and employees in person, via phone, and email.
- Ability to remain tactful in challenging and argumentative situations.
- Can multitask and follow through to problem resolution.
- Able to travel up to 50% of the time and be flexible with working hours.
- Basic knowledge of Microsoft Programs (i.e., Excel, Word, PowerPoint, and Outlook).
- Ability to read and understand blueprints, technical manuals, parts manuals, etc.
- Able to lift 75 lbs. regularly and up to 100 lbs.
- Valid Driver’s license with a clean driving record.
- Passport or able to qualify for one.
- Knowledge of Slipform Paving machines and concrete applications, road construction experience, familiarity with GPS/3D modeling technology preferred.
Why Power Curbers?
At Power Curbers, we believe our people make the difference. We offer a collaborative, family-oriented work environment where creativity, initiative, and a passion for excellence are encouraged and rewarded. Our commitment to continuous improvement extends to our team—through growth opportunities, a culture of support, and meaningful work that impacts customers around the world.
To Apply: Please submit your resume and cover letter to jobs@powercurbers.com
Our Commitment to Diversity
Power Curbers Companies, LLC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants of all backgrounds, identities, and experiences.
The Power Curbers Way
People. Our Associates are the key to our success. Beginning with a selective hiring process and thorough training program, we put our people in a position to make a difference for the company and its customers. We create an atmosphere of a family environment, with safe working conditions and career advancement opportunities for all.
Customer Experience. Without our customers we do not exist. We strive to spoil them with outstanding product and parts support, technical expertise, and professional training. Exhibiting integrity in everything we do and demonstrating an unmatched desire to please customers drives every interaction. Since 1953, we demonstrate daily that “Our Commitment Shows.”
Products. We seek to provide the industry with innovative, high quality, simple-to-operate machinery.
Outstanding Processes. In all areas of the company, we are committed to Lean practices. We seek to continuously improve in all business processes, knowing that we never arrive.