Server - AM Coordinator

• Sets tables and maintains workstations in proper order.
• Takes orders, provides service and requested items both graciously and courteously.
• Clears dishes from tables during and after meal service.
• Ensures that all dining areas at maintained and kept in clean and sanitary condition.
• Completes all assigned side work such as filling salt and pepper shakers, sugar/creamers, ice bins, making coffee, maintaining waitstaff stations, etc.
• Restocks buffet tables as well as juice and coffee stations.
Answers pertinent questions about menu items.

Other Duties :

• Assists in maintaining a high level of customer service for our residents and their guests.
• Assists with dish washing and distribution of clean dishes if needed.
• Maintains safe and sanitary conditions in work areas.
• Maintains acceptable standards of personal hygiene and complies with department dress code.
• Completes all assigned cleaning tasks.
• Attends in-service training and education sessions as assigned.
• Assists in restocking buffet tables.
Performs specific work duties and responsibilities as assigned by supervisor.

QUALIFICATIONS :

• Experience waiting tables in a hotel, restaurant or club with fine dining preferred; will train.
• Experience in a long-term care community or hospital setting preferred; will train.
• Ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understands requests.
• Ability to work in close cooperation with residents, guests, visitors, families, supervisor and peers. Requires courtesy, tact and graciousness.
• Must read, write, and speak English fluently.

Pomperaug Woods fully embraces a culture of hospitality.

• We greet residents, employees and guests warmly, by name and with a smile.
• We treat everyone with courteous respect.
• We strive to anticipate resident, employee and guest needs and act accordingly.
• We listen and respond enthusiastically in a timely manner.
• We hold ourselves and one another accountable.
• We embrace and value our differences
• We make residents, employees and guests feel important.
• We ask “Is there anything else I can do for you?”
• We maintain high levels of professionalism, both in conduct and appearance, at all times.
• We pay attention to details.