What are the responsibilities and job description for the Lead Server - Full Time position at Pomperaug Woods?
Lead Server (Trainer) - Fulltime
Position 1 - Sun - Wed 11:30am-8pm
Position 2 - Wed - Sat 11:30am-8pm
Lead the Floor. Serve the Tables. Set the Standard.
Do you love being on the floor, serving guests and leading a team? Are you happiest when you’re taking tables, coaching staff in the moment, and keeping the dining room humming? If you’re a hands-on leader with a passion for hospitality, this role is for you.
We’re looking for a Lead Server (Trainer) who leads by example—someone who isn’t afraid to grab an apron, take a section, and show the team what great service really looks like.
What You’ll Do
This is a working lead position. You’re not just managing—you’re serving right alongside the team.
- Actively take and serve tables during meal service, delivering warm, attentive, professional hospitality
- Take orders, answer menu questions, deliver meals, refill beverages, and clear tables with grace and efficiency
- Set the tone on the floor by modeling service standards and professionalism
- Coordinate seating of residents and guests to ensure smooth, timely service
- Supervise the appearance of the dining room and server stations
- Schedule server stations and assign pre- and post-shift side work
- Train and mentor new and existing servers, including safety and service protocols
- Manage meal counts, reservations, and additional charges using the POS system
- Communicate with the Dining Room Manager regarding flow, staffing, and guest experience
- Step in where needed—from beverage and bar service to hands-on support during busy shifts
Bottom line: you’re the go-to leader and an exceptional server.
Our Hospitality Philosophy
We believe great service is personal. Our team:
- Greets residents, coworkers, and guests warmly—by name and with a smile
- Anticipates needs and pays attention to the details
- Works together with accountability and respect
- Embraces differences and creates a welcoming environment
- Treats every meal as an opportunity to make someone’s day better
What You Bring
- High school diploma or equivalent
- At least 2 years of Lead Server or Trainer experience in a fine dining restaurant, hotel, club, or similar setting
- Proven ability to take tables and lead service simultaneously
- Strong leadership, communication, and coaching skills
- Comfort using POS systems
- Flexible availability, including weekends
- Required state health and/or alcohol certification
- A positive, team-first attitude and a genuine love of hospitality
The Physical Side
You’ll be on your feet most of the day—standing, walking, bending, lifting (up to 50 lbs), and staying active in a fast-paced dining environment.
Why Join Us?
We’re more than a workplace—we’re a community. Our wellness-focused culture supports residents and team members in meaningful ways, offering a fulfilling environment where your leadership and service truly matter.
If you're an enthusiastic, compassionate, senior care professional who is passionate about hospitality and senior engagement- please apply, we'd love to get to know you!
EEO Employer
Pay: $19.00 - $22.00 per hour
Expected hours: 32 per week
Work Location: In person
Salary : $19 - $22