What are the responsibilities and job description for the Customer Service/Sales Representative position at Podunk Auto Parts inc?
Job Summary
We are seeking a motivated and enthusiastic Customer Service/Sales Representative to join our dynamic team. In this role, you will be the first point of contact for our customers, providing exceptional service and support while also driving sales. Your ability to communicate effectively and manage customer inquiries will be essential in fostering strong client relationships and ensuring customer satisfaction.
Responsibilities
- Provide outstanding customer service by addressing inquiries and resolving issues promptly and professionally.
- Engage inbound calls to potential clients, promoting products and services effectively.
- Assist customers with product selection, order processing.
- Handle cash transactions accurately and efficiently as required.
- Demonstrate strong phone etiquette and communication skills while interacting with customers.
- Collaborate with team members to achieve sales targets and enhance client services.
Requirements
- Proven experience in customer service or sales roles, in a call center environment.
- Strong computer skills.
- Effective analysis skills to assess customer needs and provide tailored solutions.
- Ability to handle cash transactions responsibly and accurately.
- Strong interpersonal skills with a focus on building relationships with clients.
- A proactive attitude towards problem-solving and a commitment to delivering high-quality service. Join us in creating exceptional experiences for our customers while growing your career in a supportive environment!
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 37 – 45 per week
Benefits:
- 401(k) matching
- On-the-job training
- Paid time off
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $14