What are the responsibilities and job description for the Customer Service/Sales Representative position at Hayward Holiday light installers?
Overview
We are seeking a dynamic and motivated Customer Service/Sales Representative to join our team. This role is essential in providing exceptional customer support while driving sales through effective communication and relationship-building. The ideal candidate will possess strong interpersonal skills and a passion for helping clients meet their needs.
Duties
- Provide outstanding customer service by addressing inquiries and resolving issues promptly and professionally.
- Engage in outbound calling to potential clients, promoting products and services effectively.
- Maintain accurate records of customer interactions, transactions, and feedback through data entry.
- Assist customers with product selection, ensuring they receive tailored solutions that meet their needs.
- Utilize Google Workspace tools to create reports and manage customer information efficiently.
- Demonstrate excellent phone etiquette while communicating with customers, ensuring a positive experience.
- Collaborate with team members to enhance client services and improve overall customer satisfaction.
Qualifications
- Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse clientele.
- Proficient computer skills, including familiarity with Google Workspace applications.
- Strong analytical skills to assess customer needs and provide appropriate solutions.
- Ability to type efficiently while managing multiple tasks simultaneously.
- Join our team as a Customer Service/Sales Representative where you can make a difference by providing exceptional service while contributing to our sales goals.
- We look forward to welcoming passionate individuals who are eager to grow within our organization.
Job Types: Full-time, Part-time, Seasonal
Pay: $14.00 - $16.00 per hour
Expected hours: 28 – 40 per week
Work Location: In person
Salary : $14 - $16