Demo

Administrative Assistant

POAH Communities
POAH Communities Salary
Springfield, MA Full Time
POSTED ON 6/5/2026
AVAILABLE BEFORE 7/5/2026
Administrative Assistant
ABOUT US

POAH Communities is a mission-driven organization managing over 13,000 affordable housing apartments. As part of the Preservation of Affordable Housing, Inc. family, our team of 500 professionals believes that quality housing management goes beyond providing safe, comfortable homes; it's about creating environments where residents can thrive. Our commitment to excellence in affordable housing management serves as a foundation for resident success and community empowerment.

See our employees in action and how you can contribute to the mission!

ABOUT THE ROLE
POAH Communities is seeking a highly qualified professional to serve as a Administrative Assistant to support the property management team. This individual will perform general clerical tasks, help manage the property management office, receive calls, take messages and route correspondence as well as contribute to small-scale projects. Springfield is the largest city in western Massachusetts and more than half of its residents experience a high housing cost burden, meaning they must devote more than 30% of their household resources to housing costs. Solidly built in 1943 as military housing, Bay Meadow was converted to affordable housing in the 1980s. With its 100% project-based rental assistance through the Section 8 program, the property represented an irreplaceable affordable housing asset. Sited on twelve acres quite near Interstate 291, Bay Meadow’s condition belies its age; it has been carefully maintained as an attractive campus with appealing landscaping, sizable children's play areas, a community center and an outdoor swimming pool.
Bay Meadows Apartments: https://www.poah.org/property/massachusetts/bay-meadow-apartments
ABOUT YOUR IMPACT
Reporting to the Property Manager, the successful candidate will thrive in a team oriented environment and should possess the following:
  • Strong organizational skills and ability to perform and prioritize multiple tasks with excellent attention to detail and accuracy
  • Solid verbal, written and customer service communication skills
  • Proficient computer skills and in-depth knowledge of relevant software (Microsoft Office Suite – Word, PowerPoint, Excel and Outlook)
  • Project coordination experience and following-through on projects to successful completion
  • Confidence in creating effective solutions for how to deal with challenges or problems
  • Knowledge of standard office administrative practices and procedures
  • Knowledge of property management, real estate or affordable housing a plus
  • Flexibility, positive attitude, team orientation and willingness to learn are a must
  • Ability to work well with all levels of internal management and staff, outside clients and vendors
  • Sensitivity to confidential resident matters may be required
ABOUT YOU
  • Perform administrative and office support activities
  • Maintain data and supporting information in internal property management database system
  • Receive and distribute mail to appropriate personnel
  • Seek opportunities to enhance communications and to build collaborative relationships with supervisors and colleagues.
  • Complete other tasks assigned by the Property Management
BENEFITS AT POAH COMMUNITIES

POAH Communities prioritizes the wellbeing of you and your family by offering a comprehensive benefits package:
  • Health amp; Wellness: Medical, dental, and vision insurance; wellness programming including monthly webinars and medical insurance discounts
  • Financial: 401(k) with up to 4% company match; FSA options for healthcare, dependent care, and commuting; Life amp; AD amp;D insurance; free financial coaching
  • Time Off: 15 days of PTO (increases with tenure), 2 personal days, and 11 paid holidays annually.
  • Paid Leave: 12 weeks Parental Leave; Bereavement; Jury Duty; Voting
  • Incentives: Employee referral bonus, suggestion rewards, employee recognition programming
  • Professional development opportunities: tuition reimbursement, mentorship program, ongoing training and learning sessions, professional certifications
Our salary structure is competitive and reflects individual experience. POAH Communities embraces equal opportunity employment and values workforce diversity. For additional details, please visit our website at www.poahcommunities.com/careers.

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Pay Rate: $20.00- $23.00

Salary : $20 - $23

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