What are the responsibilities and job description for the Sales Operations Administrator position at Plumbers Supply Co.?
Sales Operations Administrator — Plumbers Supply Co. (Bishop Lane, Louisville, KY)
Some jobs are about making the sale. This one is about making sure the sale doesn't fall apart after the handshake.
At Plumbers Supply Co., our inside sales team moves fast — bids come in, projects get awarded, orders get placed, vendors go quiet at the worst possible moment. The Sales Operations Administrator is the person who keeps all of it from slipping through the cracks. If you're the type who notices the missing line item before it becomes a problem, who actually likes a clean file structure, and who gets a small private satisfaction from closing the loop on something everyone else forgot about, then please keep reading.
What you'll actually do
You'll own the life of a bid from the moment it lands to the day it's won or closed: logging it, tracking it, keeping the bid calendar honest so nobody's blindsided by a deadline. When we win, you assemble the submittals and O&M manuals — complete, accurate, on time, no scrambling. You'll support quotes, customer orders, and job setup in our ERP, then ride herd on open orders and POs until vendors give you the status updates you need. You'll be the routing point for the sales inbox and phones, deciding what's urgent, what waits, and making sure nothing dies in a queue.
Short version: you're the operational backbone the sales team leans on. When you do this job well, everyone else looks organized.
Who this is for
- You're meticulous to the point that sloppy paperwork bothers you personally
- You can juggle ten open threads in a loud, interruption-heavy room and still remember where each one stands
- You're comfortable in Excel and Outlook and can learn a new system without hand-holding
- You can do the math — pricing, margins, quantities — without second-guessing yourself
- You'd rather flag a problem early than explain a missed deadline later
Nice to have (but we'll train the right person)
1–2 years in sales support, inside sales, quotes, or project coordination. Experience in an ERP or order-management system (P21 a plus). A background in HVAC, construction, or distribution. High school diploma or GED required; coursework or a degree is a bonus, not a gate.
Why Plumbers Supply Co.
We've been "Everything Under The Sun" for a long time because we sweat the details our customers depend on. You'll be trusted with confidential pricing and bid data because the role matters, and you'll see the direct impact of your work on whether projects land.
What we offer
We back our people with a benefits package built for stability, not just a paycheck:
- Health, dental, and vision insurance
- Company-paid life insurance, plus company-paid short-term and long-term disability — coverage you don't pay extra for
- 401(k) with company match (50% of your contributions, up to 8%)
- 10 paid holidays, plus vacation and sick time
- Competitive compensation