Supervisor - FOH/BOH

Join the Plum Market Foodservice Team – Where Passion for Food Meets Excellence!

Plum Market is a fast-growing leader in the Food Service industry. We are dedicated to providing the finest selections of All Natural, Organic, Local, and Specialty ingredients, ensuring a high-quality experience for every Guest we serve.

Our Food Service Team Members are at the heart of our operation, bringing a passion for exceptional food and hospitality. Whether preparing fresh meals, serving our Guests, or maintaining the highest food safety standards, we take pride in delivering outstanding quality and service every day.

At Plum Market Food Service, we foster an inclusive and collaborative environment where Team Members are valued and supported. If you’re passionate about food, hospitality, and being part of a dynamic team, we’d love to have you apply!

Why Work at Plum Market Food Service?

Flexible Scheduling – Full-time and part-time positions available with a variety of retail shifts to support work-life balance.

Hands-on Training – Gain valuable skills through our exceptional training programs.

Plum Market Food Service is more than just a workplace – it’s an opportunity to grow your passion for food and hospitality in a rewarding environment.

Employment is contingent upon a successful background check.

Ready to be part of something special? Apply today!

About the Role:
The Supervisor is responsible for overseeing the daily front-of-house and kitchen operations at Plum Market Food Service – Eppley Airfield. This includes supervising front of house and kitchen staff, maintaining food quality and safety standards, and supporting the team in delivering a positive Guest experience. The ideal candidate is service-focused, dependable, and confident in leading a team in a fast-paced, high-traffic environment.

What you will do:

• Supervise front-end Team Members, ensuring efficiency, professionalism, and guest satisfaction.
• Oversee back-of-house operations, ensuring proper food handling, preparation, and presentation standards are met.
• Provide daily direction, training, and support to kitchen staff to maintain a consistent level of excellence.
• Monitor inventory levels, assist with ordering, and ensure proper storage and rotation of products.
• Uphold all health, safety, and sanitation procedures in accordance with local and company guidelines.
• Support POS operations and ensure accurate cash handling, refunds, and guest transactions.
• Assist with scheduling, shift coverage and training of Team Members.
• Serve as the main point of contact for guest inquiries, complaints, or service escalations.
• Collaborate with leadership to identify process improvements and support service needs.
• Step in to assist with cooking and prep work as needed to support the team during busy periods.
• Open and close the front end as scheduled, including preparing daily reports and bank deposits. 
• Work collaboratively with the Receiving Manager and Culinary Team to ensure smooth service and inventory flow.

What you will bring:

• Minimum 2 years of experience in a supervisory role within fast-paced food service environment.
• Strong communication and organizational skills with the ability to lead a team effectively.
• Knowledge of food safety regulations and best practices.
• Experience with POS systems, cash handling, and front-end operations. 
• Ability to work a flexible schedule, including early mornings, evenings, weekends and holidays.
• Must be dependable, proactive, and guest-focused.
• Exposure to food service operations in airport or high-volume environments.
• ServSafe or equivalent food safety certification preferred.
• Ability to pass a federal airport background check to qualify for badging.
• Ability to stand for extended periods and lift up to 30 lbs.