PORTER - EVS

Description

POSITION SUMMARY: The primary responsibility of the Porter is to maintain the highest standards to ensure the quality and cleanliness in the Casino, Public Areas, and other required areas. Perform responsibilities in accordance with all Plaza Company standards, policies, and procedures.

Top 5 Specific Job Functions:

•  Empty and clean ashtrays/urns and trash cans
•  Clean between slot machines, remove papers, glasses, debris, and discard all empty bottles
•  Remove trash from assigned areas
•  Remove trash and wipe down all tables in the Food Court 
•  Assume the responsibility for keeping your assigned area maintained in accordance with policies and procedures.

Other Specific Job Functions:

• Maintain the highest standards to ensure the quality and cleanliness in the Casino, Public Areas, Offices, and other required areas.
• Keep the assigned area clean of debris.
• Keep all equipment clean and free of marks.
• Keep all slot chairs/table chairs clean in the assigned area.
• Remove spots from mirrors, doors, windows, and walls located in the assigned area.
• Clean all bathrooms in the assigned area as outlined in job procedures and as trained.
• Maintain equipment and supplies in an orderly manner as instructed by the supervisor.
• Report maintenance needs to the Supervisor.
• Report emergency repairs or situations to a Supervisor and/or Security immediately.
• Communicate with management and co-workers using a two-way radio. Wearing an earpiece is required. Use of the EVS phone may be required depending on business demands.
• Deal with guests in a friendly manner, providing service and information when possible; contact the supervisor when unable to fully handle guests' needs to ensure proper handling.
• Assist in other areas as needed.
• Clean up bio-hazards according to proper procedures.

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department.

Requirements

Required:

• Ability to communicate with guests and clients, maintaining a friendly, polite demeanor at all times.
• Ability to communicate via a two-way radio with management and co-workers.
• Ability to follow and give directions effectively.
• Working knowledge of the property, all cleaning procedures, equipment, and supplies.
• Excellent customer service skills.
• Have interpersonal skills to deal effectively with all business contacts.
• Professional appearance and demeanor.
• High School diploma or equivalent.
• Able to effectively communicate in English, in both written and oral forms.
• Excellent customer service skills.

Preferred:

• Previous experience in Environmental Services, public area or comparable positions.
• Previous experience working in a similar resort setting.

WORK SCHEDULE/HOURS:

•  Varies

WORK CONDITIONS:

•  Able to work outside during summer and winter temperatures when assigned.

CERTIFICATES, LICENSES, REGISTRATIONS:

• Union Referral

PHYSICAL REQUIREMENTS:

• Must have the physical ability to access all areas of the facility; move, lift, carry, push, pull, and place objects; withstand prolonged standing, stretching, bending, kneeling, lifting, and carrying items weighing at least 50 lbs. without restriction.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Physical stamina and proper mental attitude to work under pressure; work indoors and outdoors, as well as being exposed to hot/cold surfaces, steam, and wet floors.
• Most work tasks are performed indoors; however, there are events where outdoor activities are required. Indoor temperatures are moderate and controlled by internal environmental systems.
• Must be able to work in a fast-paced, busy, and noisy environment.

Plaza is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Plaza will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.