Dog Daycare Manager

Elizabethtown, PA | Full-Time | Leadership Role in Premium Pet Care

Are you a confident, compassionate leader who thrives in a fast-paced, team-focused environment? Playful Pups Retreat is seeking a detail-oriented manager to oversee the daily operations of our busy Daycare & Training facility. If you're passionate about people, pets, and operational excellence-this is your opportunity to lead with purpose.

About Us

For 15 years, Playful Pups Retreat has delivered exceptional, enrichment-based care to dogs across Central PA. We offer daycare, training, overnight lodging, and bathing services-all tailored to each dog's needs. Our success starts with our people, and we're committed to cultivating a supportive, accountable, and compassionate team culture.

What You'll Do

As our Daycare & Training Center Manager, you'll partner with our leadership team to ensure smooth, high-quality daily operations. This hands-on role requires strong communication, critical thinking, and team development skills.

Key Responsibilities:

• Oversee daycare, training, and bathing services

• Lead a multi-department team with professionalism and accountability

• Ensure safety, service, and operational consistency

• Handle scheduling, payroll oversight, and team performance

• Support hiring, training, and team development

• Maintain excellent client communication and service

• Collaborate on promotions, dog activities, and community events

• Manage elevated client concerns and onsite emergencies

What We're Looking For

• 2 years in leadership (animal care, hospitality, or service industries)

• Strong team leadership, communication, and conflict-resolution skills

• Confident decision-maker in fast-paced, client-facing environments

• Passionate about pets and committed to quality care

• Tech-savvy: Microsoft Office, Google Workspace, and cloud systems

• Full-time availability, including evenings and some weekends

What We Offer

• Competitive base salary (based on experience)

• Monthly performance bonuses tied to KPIs

• Paid time off

• Continuing education support

• Supplemental benefits (AFLAC, EAP access, ICHRA)

• A positive, growth-driven work culture where you make a real impact

Join Our Leadership Team

If you're ready to grow your career and lead a top-tier pet care team, apply now and help us raise the bar in service, safety, and team excellence.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required: to stand for extended periods and, depending on the role, spend significant time outdoors in various weather conditions. Demonstrate ability to sit, bend, twist, carry or lift up to 50lbs. Demonstrate clear vision to read printed materials and a computer screen; hearing and speech to communicate in person and over the telephone, if needed.

Safely handling dogs of all sizes is an essential part of the job, which may include dogs pulling or jumping. Our facility prioritizes safety, and all team members are expected to always follow established policies and procedures.

Before applying, please carefully consider whether you can meet these physical requirements.

Playful Pups Retreat is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Playful Pups Retreat is committed to providing a safe, professional, and trustworthy environment for our clients, their pets, and our team. As part of our hiring process, all final candidates are required to successfully complete a criminal background check and may be subject to a pre-employment drug screening. Employment offers are contingent upon passing these screenings.

Playful Pups Retreat is an equal opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination and fair hiring practices.

Salary : $18 - $22