Security Officer

Security Officer 

Planned Parenthood Southeastern Pennsylvania is hiring for a full-time (35 hrs per week), benefits-eligible Security Officer working primarily at our center city Philadelphia location.

Under the direction of the Director of Security, the Security Officer will develop and implement practices and procedures for the safety and security of all PPSP Facilities and events. Specific duties include:

• Provide a secure environment for employees, patients and visitors to PPSP, surgical sites, and as needed, health centers throughout the four-county service area.
• Provide a warm, friendly and professional welcome to all staff, patients and visitors. Including answering of phone at security desk.
• Complete Daily Activity Reports (DAR) by recording observations, information, occurrences and surveillances and communicating such to Director of Security. 
• Monitor access to the facility by strictly enforcing the staff photo ID and visitor badge policy.  
• Screen visitors, vendors and guests before directing them to the correct area; this may include completing a visitor log; call appropriate department to confirm all appointments and direct all visitors.
• Check in patients while using a daily log sheet and directing patients to the appropriate area.
• Maintain a weekly list of all meetings, training programs and expected guests.
• Assist with emergency procedures and direct public safety officials as well as respond to emergency situations, e.g. issues of workplace violence, violent patients or protestors, accidents, fires, medical emergencies, crimes in progress, alarm notifications, etc.
• Accept mail and deliveries.
• Conduct security and criminal investigations as necessary.
• Conduct safety/security training for PPSP staff.
• Arrange for repair, inspection, and registration of security equipment at 1144 Locust Street and other PPSP surgical sites.
• Keep abreast of local criminal activity, anti-choice activity and political changes that could affect the security needs of the PPSP sites and PPSP staff.
• Adhere to OSHA regulations.
• Perform other duties as assigned.

KEY REQUIREMENTS:

• Commitment to advancing race( ) equity in one’s work: interested in expanding knowledge about the role that racial inequity plays in our society
• Awareness of multiple group identities and their dynamics, bringing a high level of self-awareness about personal identity, empathy, and humility to interpersonal interactions
• Demonstrated ability to communicate clearly and directly as well as hear and act on feedback related to identity and equity with the aim to learn
• Strong sense of accountability to equitable practices
• Understanding of the impact of identity dynamics on organizational culture
• Commitment to PPSP’s In This Together service ethos, workplace values, and service standards

QUALIFICATIONS AND EXPERIENCE:

Required:

• Must be certified under PA Act 235. 
• High School Diploma and a minimum of two years’ experience in security/law enforcement required.
• Strong verbal and written communication skills are essential.  
• Proficiency with Microsoft software (Excel, Word, Outlook).
• Must be assertive and comfortable dealing with diverse groups of people.  
• Must have a strong understanding and commitment to excellent customer service.  
• Must present a professional appearance and courteous manner.  
• Must have demonstrated dependability and good judgment.  
• Must be flexible to work Saturday and/or evening schedule.  
• Must understand OSHA regulations.   

Preferred:

• Health care security experience desirable.
• City of Philadelphia License to Carry

PHYSICAL/MENTAL/COGNITIVE REQUIREMENTS:

Physical Requirements

• Ability to stand and walk for extended periods of time.
• Capacity to climb stairs, bend, kneel, or reach as needed.
• Ability to respond quickly in emergencies (running short distances, intervening physically if required).
• Good vision (with or without corrective lenses) including depth perception and peripheral awareness.
• Good hearing (with or without aids) to detect alarms, conversations, or unusual noises.
• Ability to lift or carry moderate weight (e.g., 25–50 lbs, depending on site requirements).
• Stamina to work long shifts, sometimes in varying weather conditions.

Mental & Emotional Requirements

• Ability to remain calm and composed under pressure.
• Strong situational awareness and alertness.
• Ability to handle stressful or confrontational situations professionally.
• Emotional stability and self-control.
• High level of integrity, honesty, and ethical judgment.
• Patience and diplomacy when interacting with the public or handling disputes.

Cognitive Requirements

• Ability to observe, recall, and accurately report details.
• Critical thinking and problem-solving skills.
• Ability to follow detailed instructions, procedures, and protocols.
• Decision-making skills, especially in urgent or emergency situations.
• Basic reading, writing, and communication skills (to complete reports, read instructions, and communicate with staff or emergency services).
• Ability to operate security technology (radios, surveillance equipment, access control systems).
• Attention to detail and ability to detect suspicious behavior or irregularities.

If you meet the requirements for this position, please submit your resume and a cover letter indicating what makes you want to work for Planned Parenthood.  

Planned Parenthood Southeastern Pennsylvania (PPSP) is an equal employment opportunity employer.  We comply with all applicable laws prohibiting discrimination based on race, color, religion, gender and gender expression/identity, age, ethnicity, national origin, ancestry, physical or mental disability, uniformed service member/veteran status, marital status, medical condition, pregnancy, sexual orientation, citizenship status, genetic information, as well as any other category protected by federal, state, or local laws.  PPSP is committed to building an inclusive workplace that values diversity, equity, and inclusion, and reflects the diversity of our communities and patients. We strongly encourage people of color and members of the LGBTQIA community to apply.

Salary : $19 - $20