What are the responsibilities and job description for the Quality and Compliance Manager position at Place Services Inc.?
Place Services, Inc. has an immediate need for a Quality and Compliance Manager to be based out of our Canton, GA HQ office location.
The Quality & Compliance Manager leads company-wide quality, subcontractor performance, and workforce compliance programs to ensure construction quality and regulatory compliance. This role reports to the PMO and works cross-functionally with Operations, HR, Safety, and Legal, establishing governance standards while Operations manages day-to-day field execution.
Who We Are:
Place Services Inc. is a leading commercial construction company with our headquarters based in Canton, Georgia. Since 2006 we have grown largely due to how we view and treat our customers. We also provide our employees a culture that allows for growth and the opportunity to learn more about construction in the local and nationwide markets.
We offer our employees a competitive base salary with bonus potential, as well as medical, dental, vision, life and accident insurance. Place Services Inc. contributes to your 401K upon your eligibility to participate in the program and offers a generous PTO program along with paid holidays.
Growing from a team of 4 at inception to over 800 strong today, we assist our clients by providing them construction excellence in service and product in every front available and needed. Our depth of clients expertise ranges from the grocery industry to big box retail as well as both state and Federal government projects in military and healthcare.
What You’ll Do:
The Quality & Compliance Manager is responsible for developing, implementing, and maintaining the company’s Quality Management Program, Subcontractor Performance System, and Workforce & Project Compliance Program across all divisions.
This role ensures construction quality, subcontractor accountability, and complete labor/workforce regulatory compliance.
This position reports directly to the Project Management Officer (PMO), separate from construction teams, and aligns cross-functionally with Operations, HR, Safety, and Legal. This role sets governance standards; Operations retains responsibility for day-to-day execution and field compliance.
Core Responsibilities include, but not limited to:
Quality Management
- Enterprise Quality Management across GC and Trade divisions
- Lead development and execution of Quality Management Plans
- Manage company-wide quality standards, inspections, and documentation
Subcontractor Qualification & Performance-
- Standardize subcontractor prequalification and verification processes
- Manage subcontractor scorecards and annual performance reviews
- Develop and manage a Preferred Partner Program including tiering criteria and performance thresholds
- Ensure scope, insurance, bonding, and compliance are complete before award
Workforce & Regulatory Compliance
- Ensure complete workforce compliance for W-2 employees
- Verify subcontractor compliance programs and labor documentation
- Oversee onboarding compliance and worker eligibility prior to site access
- Conduct jobsite compliance audits and enforce corrective actions
- Create and execute roadmap for PSI to be a compliance leader with its clients
HR Alignment – Worker Eligibility & I-9
- Partner with Human Resources on Form I-9 processing and accuracy
- Conduct periodic compliance audits and assist HR with necessary training
- HR retains ownership; this role provides governance and oversight
Auditing & Continuous Improvement
- Maintain compliance dashboards, metrics, and audit readiness
- Lead root-cause analysis for quality failures and rework events
- Recommend policy updates as regulations and standards evolve
- Report compliance risks and findings to executive leadership
Pre-Construction Phase
- Support development of project-specific Quality Control Plans
- Review specifications, drawings, and submittals for quality and compliance
- Collaborate with estimating and operations on scopes, testing, and requirements
- Conduct pre-mobilization quality and compliance briefings
- Understand compliance expectations from clients
Construction Phase – Quality Execution
- Implement Quality Control Plans and oversee field execution
- Conduct routine and targeted inspections and audits
- Participate in punch list and turnover inspections
- Manage quality documentation and rework prevention programs
Construction Phase – Workforce & Project Compliance
- Maintain live workforce compliance logs and tracking systems
- Has authority to restrict workforce or subcontractor access to the jobsite until all required compliance documentation is complete and verified.
- Conduct jobsite audits and coordinate corrective actions with Operations
- Collaborate with Safety leaders on field initiatives and drive efficiencies
Close-Out Phase
- Ensure punch list completion tracking
- Finalize quality and compliance documentation
- Conduct subcontractor performance scoring and close-out reviews
Program Leadership
- As part of the PMO, this role provides enterprise governance for quality, subcontractor performance, and compliance across all divisions.
- Develop and maintain the annual Quality & Compliance strategic plan, including objectives, programs, and PMO improvement initiatives.
- Creates PMO reports on quality trends, subcontractor performance metrics, and compliance status
- Provide leadership training and awareness sessions for project teams
- Collaborate with HR, Legal, Operations, and Safety to mitigate risks
- Support external regulatory audits and lead internal review cycles
- Update policies based on regulation changes
Who You Are
- Highly organized, detail-oriented, and process-driven
- Able to communicate effectively across multiple departments
- Skilled at managing confidential information and sensitive compliance matters
- Comfortable working within a PMO environment that emphasizes standardization, metrics, and continuous improvement.
What You Bring
- 8–15 years combined experience in construction quality and compliance
- Strong knowledge of building codes, labor laws, and workforce regulations
- Experience managing projects between $1M–$20M
- Excellent documentation, auditing, and communication skills
- Ability to travel 10%-20% as needed for job-site audits and compliance checks
What We Offer:
We provide a competitive compensation package, including a base salary with bonus potential, comprehensive health benefits, a 401K program, generous PTO, and paid holidays. At PSI, you'll be part of a company that values teamwork, integrity, and growth.
As an EEO employer, Place Services, Inc. is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Place Services, Inc. shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.