What are the responsibilities and job description for the Manager, Internal Communications - 2292 position at Pivotal Talent Search?
We are partnering confidentially with a globally recognized, multi-billion-dollar retail leader on a high-impact hybrid opportunity based in New York City.
This is an exciting opportunity to join a highly visible communications team at the intersection of culture, storytelling, and employee experience. As the organization continues to evolve and invest in its people, this role will help shape how employees connect to business priorities, leadership messaging, and the company’s culture across a global workforce.
This position is ideal for a strategic communicator and strong storyteller who enjoys leading initiatives from concept through execution while partnering closely with leadership and cross-functional stakeholders.
Why This Opportunity
This role offers the opportunity to influence how a globally recognized retail organization communicates with, engages, and inspires its people. Sitting within a high-impact communications function, this role will lead enterprise messaging, culture campaigns, leadership communications, and employee engagement initiatives that drive alignment and connection across the business.
The right candidate will bring both strong strategic thinking and exceptional hands-on execution.
What You’ll Own
- Lead the development and execution of multichannel internal communication strategies aligned to key business priorities
- Create compelling content across email, intranet, newsletters, employee platforms, and leadership communications
- Own and manage the editorial calendar in partnership with senior communications leadership
- Support enterprise-wide change, transformation, and employee engagement initiatives through strategic messaging
- Partner cross-functionally to ensure clear, consistent, and timely communication across teams and functions
- Use data, feedback, and channel analytics to continuously improve communication effectiveness
- Lead internal campaigns that celebrate employees, reinforce culture, and support major company moments
- Support executive communications tied to town halls, milestone announcements, and enterprise events
- Help manage and elevate the company’s LinkedIn and employer brand presence
- Provide guidance and day-to-day support to junior team members
What Makes You a Strong Fit
- 5–7 years of experience in internal communications, corporate communications, employee engagement, or related functions
- Exceptional writing, editing, and storytelling capabilities
- Proven ability to lead projects, campaigns, and communication workstreams end-to-end
- Strong stakeholder management and cross-functional partnership skills
- Experience supporting change communications and employee engagement initiatives
- Strong organizational and project management capabilities
- Experience with digital communications tools and employee engagement platforms
- Experience within large, matrixed, or global organizations strongly preferred