Junior Business Analyst Consultant

Our client is seeking a Business Analyst as the primary liaison between business stakeholders and the IT team, responsible for gathering and documenting requirements, defining business rules, and driving projects from requirements through delivery. The Business Analyst leads cross-functional projects involving multiple teams and vendors, manages project timelines and deliverables, and coordinates stakeholder communication throughout the project lifecycle. This role requires comfort working in technical environments, including the use of AI tools to accelerate analysis, documentation, and project delivery.

Key Responsibilities include:

• Requirements gathering and documentation
• Project leadership and delivery
• Stakeholder communication and process improvement
• Testing and quality assurance

Qualifications include:

• Bachelor s degree in business administration, information systems, computer science, or a related field or equivalent professional experience
• Three years of practical experience as a business analyst, systems analyst, or similar role, with demonstrated experience gathering requirements, documenting business processes, and leading projects in a cross-functional environment
• Two years of practical experience using AI tools and technologies to support analysis, documentation, process improvement, or project delivery
• Demonstrated proactive approach to adopting emerging technologies
• Working knowledge of ERP systems (NetSuite preferred)
• Experience coordinating with external vendors on project-based work

Essential Functions

1. Requirements Gathering & Documentation

• Conduct stakeholder interviews across departments to capture business requirements and understand existing business processes for system changes, integrations, and new initiatives.
• Translate business needs into clearly defined requirements documents, user stories, and acceptance criteria that the development team and systems analyst can execute against.
• Document current-state and future-state business processes across departments, identifying gaps and opportunities for improvement that drive technical requirements.
• Define and maintain business rules that govern system behavior across EMS, NetSuite, and other organizational platforms.
• Leverage AI tools and technologies to accelerate requirements analysis, documentation, and process mapping.

2. Project Leadership & Delivery

• Lead cross-functional projects from initiation through delivery, building project plans, tracking milestones, managing dependencies, and surfacing risks to IT leadership.
• Coordinate work across internal teams and external vendors to drive projects to defined outcomes on schedule and within scope.
• Own project status reporting to IT leadership and business stakeholders, providing clear updates, risks, and blockers to drive timely decisions.
• Lead and facilitate project meetings, requirements sessions, and cross-functional working sessions, ensuring clear agendas, documented outcomes, and accountability for follow-up actions.
• Drive accountability for deliverables across teams and vendors, escalating blockers and decisions to appropriate stakeholders and leadership.

3. Stakeholder Communication & Process Improvement

• Serve as the communication bridge between business teams and the IT team, ensuring mutual understanding of priorities, risks, and constraints.
• Analyze existing business processes to identify inefficiencies and automation opportunities including the application of AI tools partnering with the systems analyst and development team to implement improvements.
• Develop and maintain standard operating procedures for business processes that interface with IT systems.
• Support the evaluation of new software tools and platforms by gathering business requirements and assessing vendor solutions against organizational needs. Testing & Quality Assurance

4. Testing & Quality Assurance

• Develop and execute User Acceptance Testing (UAT) plans to validate that delivered solutions meet documented requirements and stakeholder expectations.
• Coordinate testing activities with business stakeholders, documenting results, defects, and resolution paths.
• Verify that system changes, integrations, and data migrations produce expected outcomes before production deployment.