Recovery Coach

SUMMARY OF JOB: A Recovery Coach serves as a vital bridge for individuals in St. Joseph County navigating substance use or co-occurring disorders. Leveraging the power of lived experience, the Recovery Coach conducts proactive community outreach to engage underserved populations and promote long-term recovery. This role is dedicated to fostering independence and community inclusion by facilitating seamless access to essential resources, providing peer-based encouragement, and empowering clients to achieve their personal wellness goals.

QUALIFICATIONS/EDUCATION: High School diploma or GED. Personal/lived experience with a SUD Diagnosis or history of, required. History or current recipient of SUD services, required. Certification as a Recovery Coach/Peer Support Specialist, preferred, or willing to complete certification process.

Essential Job Functions:

· Effective verbal and written communication skills with both internal and external contacts.

· Have the ability to relate to, empathize with, and show compassion for a diverse population and a variety of personalities.

· Able to work within a team environment.

· Strong ability to problem solves independently and with a team.

· Protect Health Information Clinical Staff-Professional

· Maintain Driver’s Eligibility

· Maintains Education/training required.

· Follows Pivotal Code of Conduct/Polices/Procedures

· Support person centered planning as a shared decision-making process with the individual who defines his/her life goals and assist in developing a unique path towards those goals.

· Supports a trauma informed culture to individuals in their recovery process.

· Maintains education/training requirements set for/by Pivotal/SWMBH

Specific Job Functions:

· Shares personal experience and knowledge of the healthcare system and community resources.

Physical Requirements

• Able to stoop, bend, lift and may occasionally require light lifting up to 25 pounds.
• Manual and digital dexterity are needed to complete case notes, operate a telephone, keyboard, etc.
• Able to sit for prolonged periods of time.
• Able to work in high stress/pressure environment with productivity standards expectations.
• Possible exposure to disease processes

Job Duties:

• Share personal recovery story to instill hope and understanding of recovery for individuals diagnosed with mental health and/or substance abuse diagnosis.
• Assist individuals in developing their own plans for recovery.
• Lead or co-lead peer-delivered recovery groups as assigned.
• Model appropriate and effective coping and self-help skills.
• Provide orientation and information about Pivotal programs
• Identify and engage individuals in the St. Joseph County community who are not currently connected to services through street outreach, shelters, and community centers.
• Establish rapport and trust with individuals experiencing substance use disorders (SUD) to reduce stigma and encourage help-seeking behavior.
• Provide non-clinical "emotional first aid" and stabilization for clients experiencing setbacks or high-stress situations.
• Educate clients on identifying triggers and developing healthy coping mechanisms or "wellness toolkits"
• Facilitate connections to mutual aid groups (e.g., AA, NA, SMART Recovery) and other pro-social community activities to increase social inclusion.
• Assist with transportation and assigned to ensure access to mental health and/or SUD services, as well as other needed community services
• Provide information and assistance in the following activities as assigned: preplanning, treatment planning, safety plans, self-determination, and alternatives to guardianship.
• Assist individuals with securing and maintaining entitlements (i.e. social security benefits, identification, birth cert. insurance, etc.)
• Advocate for individuals to ensure non- discrimination and community inclusion
• Educate and promote individual regarding personal self-help/care skills
• Provide case management related functions (linking, coordinating, monitoring, support, encouragement)
• Documentation is legible and submitted in a timely manner
• Attends all required trainings and staff meetings (e.g. team, clinical and in- services as specific to job responsibilities)
• Completes annual training log
• Reads email and listen to voicemail daily. Responds within 24 hours of receiving the messages, unless on leave.

Pay: $19.03 - $23.52 per hour

Benefits:

• Bereavement leave
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Loan forgiveness
• Mileage reimbursement
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person

Salary : $19 - $24