Barista Shift Lead

Job Title: Barista Shift Lead 

Location: San Francisco, CA/Bay Area/East Bay Regions  

Employment Type: Full-Time/Part-Time Available 

Reports to: Owner 

Job Summary 

We are seeking a friendly, customer-focused Barista Shift Lead to join our mobile coffee bar  in San Francisco. The ideal candidate loves coffee, enjoys leading others, and thrives in a  positive, high-energy environment. We want a team that delivers high-quality coffee and  beverage experiences, provides exceptional guest service, and helps maintain a clean, welcoming environment that reflects our commitment to specialty coffee culture.  

As a Barista Shift Lead, you will lead daily shift operations, mentor team members, and  help deliver the best possible experience to our guests. You’ll serve as a role model on the  floor, ensure consistency in drink quality, uphold cleanliness and safety standards, and  contribute to a welcoming environment for both customers and staff. 

Key Responsibilities 

• Supervise all aspects of the shift, including opening/closing duties and team  coordination 

• Ensure smooth operations and excellent service during your shift 

• Step in to support wherever needed; bar, register, prep, cleaning 

• Train and coach baristas on drink preparation, customer service, and shop  standards 

• Provide clear guidance, feedback, and support to help your team grow • Foster a collaborative, respectful, and motivated team culture 

• Deliver genuine hospitality with every interaction 

• Handle guest questions, concerns, and complaints in a professional, solution oriented way 

• Maintain eye contact, smile, and promote product knowledge 

• Prepare beverages consistently and accurately according to recipes • Monitor inventory levels, communicate needs to management 

• Enforce food safety and sanitation protocols 

• Open and close the store according to procedures 

• Operate point-of-sale system accurately 

• Assist with inventory counts and ordering when needed

Qualifications & Skills 

Required 

• 2 barista experience in a fast-paced coffee shop environment 

• 2 years in leadership or supervisory experience 

• Strong communication, multi-tasking, and problem-solving skills • Passion for coffee, hospitality, and customer service 

• Reliable, positive, and team-oriented mindset 

• Comfortable working quickly and accurately in a fast-paced environment  • Must be able to stand for extended periods and lift up to ~30 pounds • Flexible schedule including mornings, weekends, and holidays as business needs  dictate. 

Preferred 

• Previous barista, coffee, or hospitality experience 

• Knowledge of specialty coffee or advanced brewing techniques 

• Experience with POS systems (e.g., Toast, Square) 

• California Food Handler’s Card