2165 Administrative Assistant II

The Administrative Assistant II is responsible for assisting the Department Director and designated subordinates with support, customer service and administrative duties. The Administrative Assistant II has additional training and experience than the Administrative Assistant I and represents the Department as the initial contact for residents, visitors, and other departments throughout the community.

EDUCATION, EXPERIENCE, CERTIFICATION AND LICENSURE REQUIREMENTS

1. High School diploma or equivalent is required.
2. Associate or bachelor's degree preferred.
3. 3-5 years administrative experience preferred.

Job Duties

1. Create and maintain administrative correspondence, memorandums, and reports in an organized manner.
2. Maintain the Executive Director's appointment calendar.
3. Serve as vendor liaison for proposals, contracts, service agreements, insurance certifications and maintain them in an orderly manner. Oversight of the receipt and timely payment of vendor invoices for services and items purchased.
4. Coordinate and track the use of community bankcards by various team members.
5. Review, edit, and finalize external communications (emails, letters, notices, social media postings, etc.) as well as internal memos/postings initiated by various department leaders.
6. Serve in the following roles as backup:
7. Reception/concierge
8. Business office & payroll
9. Oversee the availability of office equipment throughout the community.
10. Represent the community and the Executive Director in a positive manner to residents, families, governmental agencies, professional organizations, and community groups.
11. Maintain and promote compliance with the policies of the community and Pinnacle Living. Maintain resident rights and confidentiality.
12. All other duties as assigned.

Knowledge, Skills, and Abilities

1. Advanced administrative knowledge and skills which are frequently applied within circumstances not clearly defined using standard procedures and practices.
2. Typing speed of 50 wpm.
3. Ability to read and write and follow verbal and written instructions.
4. Excellent computer skills with proficiency in Microsoft Word, Excel, PowerPoint, and Outlook.
5. Attention to detail and high regard for confidentiality.
6. Ability to communicate well with visitors, residents, and family members, as well as community team members.
7. Exceptional customer service and phone skills.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

1. Universal staffing, holiday, inclement weather, and a flexible work schedule are required.
2. Exposure to the sights, sounds and odors of a typical long-term care and health care environment serving senior citizens, some with dementia.

INDD

Company Description
A Top Richmond Workplace Winner for the 7th year in a row! At Cedarfield our team members are dedicated to creating a community where age does not define the person. Our mission of Enriching Life's Journey guides our team in delivering service that focus on autonomy and self-direction, whether that is done in our residents' cottages, apartments, assisted living, memory support or nursing residences. Our values of Culture, Stewardship, Partnership, Diversity, Hospitality and Quality form a framework for everything we do. If you possess strong professional skills and a desire to serve others by promoting person centered services in a team environment, we invite you to continue with this job application.

Vaccination Requirement

Employees hired for this position will be required to follow Pinnacle Living's company-wide policies of being or becoming fully vaccinated against the annual flu, each subject to potential accommodation for medical reasons or religious beliefs.

Full time schedule

• Full Time 8:00am -5:00pm