What are the responsibilities and job description for the Heirloom Eatery- Server position at Pinnacle Hospitality LLC?
The Server provides guests with an exceptional dining experience by taking orders, delivering food and beverages, and ensuring customer satisfaction throughout the meal.
· Greet guests warmly and guide them through the menu, offering recommendations.
· Accurately take and input orders into the POS system.
· Serve food and beverages promptly, ensuring accuracy and presentation.
· Monitor tables and respond to guest needs in a timely manner.
· Process payments and handle cash or credit card transactions.
· Work collaboratively with kitchen and bar staff to ensure smooth service.
· Maintain a clean and organized dining area, including resetting tables for the next guests.
· Resolve guest concerns or escalate issues to management when necessary.
· Other Duties as assigned