After School Team Member

Job Description

Job Title: After School Team Member

Job Purpose

Provide a safe, fun, and engaging environment for children while delivering exceptional hospitality to members and their families. This position is responsible for supervising children, promoting participation in activities, and creating a positive experience through attentive care, teamwork, and professionalism.

Essential Duties & Responsibilities

• Child Supervision & Operations
• Provide a safe, fun, and engaging environment for children.
• Actively supervise children and monitor activities to promote participation and ensure safety.
• Check children in and out of the Energy Center in accordance with Company procedures.
• Maintain a clean, organized, and welcoming environment for children and families.

Member Service

• Interact professionally and courteously with parents, children, and members.
• Demonstrate genuine hospitality by acknowledging members and providing timely, friendly service.
• Partner with the Hospitality Supervisor or manager to resolve member concerns or service issues.
• Foster positive relationships with members, coworkers, and leadership while supporting The Company's culture and values.

Communication & Teamwork

• Review the department communication log regularly to stay informed of updates and ongoing activities.
• Accurately document relevant information for coworkers and management in the communication log.
• Maintain current staff contact information and remain informed of department schedules.
• Assist with the training and onboarding of new team members as assigned.
• Perform all duties necessary to support the efficient operation of the department.
• Participate in club events, department meetings, and other team activities as assigned.

Professionalism

• Complete all required onboarding and department training within three months of employment.
• Attend required staff meetings, training sessions, and the annual Company All Staff Meeting.
• Maintain knowledge of Company programs, services, and events.
• Report to work on time for scheduled shifts and follow department procedures when requesting or arranging shift coverage.
• Maintain a positive, professional attitude and treat members, guests, and coworkers with courtesy and respect.
• Perform other duties as assigned.

Required Knowledge, Training & Certifications

Required Training

• Complete and maintain all required Company training, including:
• Bloodborne Pathogens (annually)
• Emergency Response Protocol (ERP) (every two years)
• Sexual Harassment Prevention (annually)
• Cybersecurity Awareness (annually)
• Preventing Child Sexual Abuse (annually)

Required Certifications

• Current CPR/AED Certification
• Current First Aid Certification

Additional Requirements

Complete the required 5-Hour Foundation in Health and Safety e-learning course.

Physical Requirements

• Ability to stand, walk, bend, kneel, climb stairs, and reach throughout the workday.
• Ability to lift, carry, push, and pull up to 35 pounds.
• Ability to actively engage with and supervise children throughout the shift.

Reporting Structure

Reports To: Energy Center Manager