What are the responsibilities and job description for the Massage Therapist position at PINEBROOK ATHLETIC CLUBS LLC?
Job Summary
Support the daily operations of The Thoreau Club's Spa Services Department by providing professional massage therapy. This hybrid position includes approximately 10-15 hours of hands-on massage therapy. This role requires flexibility and at least one weekend day, as well as two evening shifts of work each week.
Key Responsibilities
Massage Therapy Services
- Provide professional, high-quality massage therapy to members and guests.
- Conduct thorough client intake to identify goals, medical conditions or contraindications.
- Deliver effective 30, 60, or 90 minute massage sessions tailored to client needs.
- Suggest appropriate aftercare recommendations following each session.
- Promote repeat business by encouraging rebooking and distributing business cards.
- Maintain professional appearance, demeanor, and adherence to all of The Thoreau Club's standards.
- Maintain your schedule by booking clients and checking them in and out.
Sales and Member Engagement
- Actively promote and sell massage therapy services through personal outreach and member engagement.
- Support The Thoreau Club's culture of hospitality by providing exceptional service and building lasting client relationships.
- Participate in Club as needed to increase visibility and awareness of Spa services.
Operations
- Maintain treatment rooms and restock supplies as needed
- Follow sanitation and safety standards, reporting any housekeeping or maintenance issues to the Spa manager.
- Arrive punctually for all scheduled shifts and communicate promptly about emergencies or absences.
- Check email daily for departmental updates, shift changes, or required training.
Professional Standards
- Maintain current Massachusetts Massage Therapy License and insurance.
- Attend mandatory meetings and participate in department and club events.
- Complete all required annual training, including but not limited to:
- Emergency Response Protocol (bi-annually)
- Workplace Harassment Prevention
- Cyber Security Awareness
- Bloodborne Pathogens
Physical Requirements
- Ability to stand, walk, and perform massage services for extended periods.
- Ability to lift up to 25 pounds.
- Must communicate clearly in English, both verbally and in writing.
- Must work at least one weekend day per week and maintain flexibility for business needs.