What are the responsibilities and job description for the Assessor Treasurer Technician 1 (Multiple positions) position at Pierce County?
Why It's a Great Opportunity:
As a key point of contact for our Assessor-Treasurer’s Office, you’ll help community members understand their property taxes and navigate the services we provide. Our team supports the public both in person and over the phone, offering clear information, patient guidance, and great customer service. We pride ourselves on being responsive, accurate, and transparent so taxpayers feel confident about their tax bill and their options.
In this role, you may answer questions about payments, apply adjustments, refunds, appraisals, and apply valuations. You’ll also help taxpayers with property tax reduction applications, making sure all requirements under Washington State law are met.
Work involves reviewing forms and applications for completeness, entering data, performing routine calculations, and following established guidelines and procedures
Why It's a Great Department:
The Assessor-Treasurer's Office is responsible for the mass appraisal of real and personal property in Pierce County for purposes of assessing property taxes. Our mission is to fairly and efficiently value property and collect revenue to fund public services throughout Pierce County. Adding over one billion dollars of New Construction value to Pierce County tax rolls each year, we are a team dedicated to serving the citizens of Pierce County. We are widely respected for our high level of integrity, teamwork, and positive interactions with taxpayers and other governmental agencies.
To learn more about us, please visit our website.
How to be Successful in the Role:
We are looking for someone who takes pride in delivering excellent customer service, follows directions well, and can work both independently and as part of a team. Reliability, strong problem-solving skills, the ability to anticipate needs, and a clear understanding that communication and customer service come first are essential. You should be detail-oriented, accurate, and computer savvy. Proficiency in multitasking and in Microsoft Office programs (Word, Excel, PowerPoint, and Outlook) is also important.
Your Future in this Role:
Throughout the onboarding process, you will meet with the Supervisor, Lead, and the team regularly to discuss expectations, set goals, identify priorities, and gain familiarity with current policies, procedures, and strategic measures. Pierce County offers professional development, robust online learning, direct feedback from your Supervisor, and other training opportunities throughout your career to ensure your success.
Core Daily Responsibilities:
- Reviews and processes routine property-related forms, applications, and records following established procedures and guidelines, including RCWs, WACs, and County ordinances relevant to Assessor-Treasurer Office services.
- Performs routine calculations and updates property values and taxes, including adjustments, recalculations, back taxes, refunds, depreciation costs, and supplemental assessments.
- Assist in determining eligibility for various tax programs or exemptions, or appeals by following established guidelines, and explain decisions to taxpayers.
- Responds to inquiries from the public and stakeholders, providing accurate information and guidance on property tax matters.
This announcement is not intended to reflect all duties to be performed by our next team member, but shall present a descriptive list of the range of duties that may be performed. To view the complete classification, click here.
- Additional education or experience which clearly indicates the ability to perform the essential functions of this position may substitute on a year for year basis.
- A resume is required for this position. Applications without a resume will not be considered.
- Two (2) years of experience in clerical, cashiering, and/or regulatory services, must include one (1) year of customer service.
As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case basis and will not necessarily remove an applicant from consideration.
To be considered for this opportunity, please:
- Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
- If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
- If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
- Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480 at least two days prior to the need.
This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes, which may include assessments, phone screens, and interviews.
At Pierce County, diversity, equity, and inclusion mean commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have a local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?
Salary : $27 - $33