What are the responsibilities and job description for the Business Development Manager position at Pieper Automation?
At Pieper Automation, we’re more than a systems integrator—we’re a team of employee-owners committed to innovation, collaboration, and continuous growth. As a company built on integrity and servant leadership, we create an environment where your expertise is valued, your ideas make an impact, and your career can thrive. Serving a wide range of industries—including Paper & Pulp, Packaging, Converting and Web Handling, Warehouse Material Handling, Food & Beverage, and Forestry & Wood—we offer diverse and meaningful opportunities to apply and expand your automation expertise. If you're an experienced automation professional with a passion for process control and business development, this role provides the chance to make a significant impact while advancing your career.
About The Role
A successful Business Development professional in this role must aggressively pursue new customer and application opportunities while continuously strengthening relationships within the territory. They must move quickly and strategically—delivering compelling presentations and proposals, maintaining an accurate and active pipeline, and driving opportunities from initial contact through close. By clearly communicating customer needs, overcoming objections, and ensuring seamless internal alignment, this individual plays a critical role in capturing new business and sustaining high customer satisfaction.
Responsibilities
Pieper Automation offers the unique advantage of employee ownership, giving every team member a stake in our collective success. We provide outstanding benefits—including no-premium health, dental, and vision coverage, a generous 401(k) match, and opportunities for professional growth in a supportive, collaborative environment. Our values-driven culture prioritizes work-life balance, continuous development, and leadership grounded in Servant’s Heart, Wisdom, Integrity, Courage, Humility, Passion, and Hunger.
Qualifications
About The Role
A successful Business Development professional in this role must aggressively pursue new customer and application opportunities while continuously strengthening relationships within the territory. They must move quickly and strategically—delivering compelling presentations and proposals, maintaining an accurate and active pipeline, and driving opportunities from initial contact through close. By clearly communicating customer needs, overcoming objections, and ensuring seamless internal alignment, this individual plays a critical role in capturing new business and sustaining high customer satisfaction.
Responsibilities
- Develop, manage, and grow customer relationships within an assigned territory.
- Prepare and deliver presentations, proposals, and quotations aligned with company pricing and sales policies.
- Identify and pursue new customer and application opportunities through proactive outreach and market research.
- Clearly communicate customer needs to internal teams to support effective solutions.
- Maintain accurate sales forecasts and update the CRM to support planning and execution.
- Provide monthly forecasts and pipeline updates for assigned accounts.
- Assess customer needs, define system requirements, and collaborate with estimating to develop complete proposals—including solution details, specifications, terms, and exclusions.
- Follow up diligently to address objections, support customers, and secure orders.
- Resolve customer issues, including operational concerns, to ensure high satisfaction.
- Uphold the company’s safety-first culture and complete required safety training.
Pieper Automation offers the unique advantage of employee ownership, giving every team member a stake in our collective success. We provide outstanding benefits—including no-premium health, dental, and vision coverage, a generous 401(k) match, and opportunities for professional growth in a supportive, collaborative environment. Our values-driven culture prioritizes work-life balance, continuous development, and leadership grounded in Servant’s Heart, Wisdom, Integrity, Courage, Humility, Passion, and Hunger.
Qualifications
- Decisive, customer-focused sales professional with strong team orientation.
- Self-motivated, results-driven, and able to work independently or collaboratively.
- Excellent listening skills with the ability to translate customer needs into solutions.
- Strong written, verbal, and presentation skills.
- Creative thinker with strong technical aptitude and problem-solving ability.
- Highly organized with the ability to manage multiple priorities.
- Committed to delivering outstanding customer service.
- Positive attitude, strong personal integrity, and commitment to safety.
- Ability to travel extensively within the assigned territory with minimal overnight stays.