Business Development Manager

Salary : $120,000 — $140,000

Bonus : $175/k-$225/k OTE

SUMMARY

The Business Development Manager is responsible for identifying and developing Grand Slam Customers (80% of their time), while maintaining Key Customer relationships (20% of their time). Through strategic initiatives and relationship-building endeavors, the Business Development Manager aims to foster long-term partnerships, drive revenue growth, and solidify Sure Controls’ position as the preferred choice among both existing and prospective clients. The Business Development Manager will succeed by developing relationships/driving new project sales (hunting 75% of the time) while cultivating relationships at existing Grand Slam Customers (25% of the time).

ESSENTIAL DUTIES & RESPONSIBILITIES

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Achieve individual sales revenue and margin goals.
• Achieve target Customer Satisfaction (CSAT) measures
• Strategically Grow all Revenue Lines through NEW Customer Acquisition/Grand Slam Customer Focus
  • Revenue Lines Include: Integration (Web Handling, Thermal & Fluid Processes & Robotics), Distribution, Service and Calibration
• Lead Creation and follow up on Marketing Leads via all prospecting avenues (Cold Calling, Networking, Referrals, Social Media, Industry Trade Shows, etc.)
• Responsible for Annual Sales Plan Development and Execution and for Individual Sales Funnel
• Advanced knowledge of Sure Controls’ core competencies, the products we distribute, and markets
• served
• Prepare formal presentations to customers on proposed products and project proposals.
• Promptly respond to customer needs with value-added solutions that enable customer success.
• Work with marketing team to promote Sure Controls products and services in underserviced accounts and territories
• Model desired behaviors for culture and values of Sure Controls
• Adhere to all best practices to be the best possible internal customer to your internal suppliers
• Actively participate in Performance Management Program and Individual Development Plan processes
• Provide leadership for company initiatives, new markets, and products.
• Act as a listening post for customer, competitor and technology insights sharing as appropriate.
• Keep Microsoft CRM current for all relevant work and execute all administrative reporting on time.
• Other duties as assigned

• An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

COMPETENCIES

Cognitive Skills:

• Interpretation of Written Information
• Working Memory – Ability to recall stored, visual images or verbal information
• Decision Making – Gathering facts, analysis and producing a final choice
• Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully, develops alternative solutions and works well individually and in group problem solving situations
• Negotiation – Ability to have strategic discussions aimed at reaching mutually acceptable agreements

Business Acumen:

• Basic Financial Knowledge and Mathematical Abilities (Markup, Margin, Discounts)
• Writing Skills (service reports, E-mail, etc.)

Leadership:

• Foster Open Communications
• Meet Customer Needs
• Promote Teamwork
• Think Creatively
• Show Drive and Initiative
• Excellent Time Management Skills
• Emotional Intelligence

MINIMUM QUALIFICATIONS

Education: Associates or BA/BS Degree

Experience and/or Training: 5 years related experience and/or training ; or equivalent combination of education and experience. Customer support experience required. Strong communication skills (listening, questioning, speaking) and time management skills.

Licenses/Certificates: N/A

Technology/Equipment: Computing/Software Skills. Familiarity with customer relationship management (CRM) software (Salesforce, Microsoft CRM or equivalent) preferred.

PREFERRED QUALIFICATIONS

Education Associates or BA/BS Degree

Experience and/or Training: 10 years related experience and/or training ; or equivalent combination of education and experience. Customer support experience required. Strong communication skills (listening, questioning, speaking) and time management skills. Sales, marketing and/or past experience in an industrial environment a plus.

Licenses/Certificates: N/A

Technology/Equipment: Computing/Software Skills including Microsoft Great Plains Dynamics and Microsoft Office Suite preferred.

PHYSICAL AND MENTAL DEMANDS

• Sit or stand for extended periods of time
• Speak and hear communications
• Occasionally lift or move up to 50 pounds
• Climb ladders and stairs to elevated platforms
• Occasional interstate travel required
• Travel 50% of the time
• May be required to work hours outside of the typical 7:30a.m. – 4:30 p.m. day