What are the responsibilities and job description for the HR Business Partner position at Picklr Franchise - Utah?
Company Description
Pickleball is exploding, and The Picklr is leading the movement. We’re not just opening clubs — we’re building the premier lifestyle brand in the fastest-growing sport in the U.S. With rapid national and international expansion, we are defining the future of how pickleball is played, portrayed, and experienced. Join America’s 43rd Fastest-Growing Company in the Fastest-Growing Sport.
What You’ll Love
You Own the People Experience
This role sits at the center of our organization. You’ll help shape how employees are hired, onboarded, trained, supported, and developed as The Picklr continues to scale nationally.
Scale & Strengthen What We’ve Built
You’ll step into an HR function with strong foundations already in place. Your role will be to refine, expand, and strengthen existing programs and processes as the company grows. This includes improving onboarding, training, systems, and documentation to ensure consistency, compliance, and a great employee experience across the organization.
You’ll partner closely with leadership to make what’s working even better — bringing structure, clarity, and scalability to HR operations.
Real Impact, Real Visibility
Your work directly influences employee experience, compliance, and culture across the company. The processes you help create will scale with us.
People-First Culture
We believe great companies are built by taking care of their people. You’ll have the opportunity to champion culture, clarity, and consistency — not just policies.
What We Believe
People Are the Brand
-How we treat our employees shows up in how we serve our members and franchisees.
Strong Systems Create Freedom
-Clear, well-run processes allow teams to move faster and with confidence.
Compliance Is Non-Negotiable
-Doing things the right way protects both our people and the company.
Culture Is Built Daily
-Culture lives in onboarding, training, communication, and follow-through.
What We’re Looking For
- 2–3 years of experience in HR, People Operations, or a related role
- Hands-on experience working in an HRIS (required)
- Highly organized with strong attention to detail
- Someone who genuinely cares about people and employee experience
- Strong background in onboarding, training, and employee development
- Experience supporting benefits administration and HR programs
- Ability to multitask and manage competing priorities in a fast-paced environment
- Strong written and verbal communication skills
- Process-driven mindset with a desire to build and improve systems
- Working knowledge of HR compliance and employment best practices
The Role / Responsibilities
- Serve as a primary HR partner supporting employees and managers
- Own and continuously improve employee onboarding and training programs
- Manage and maintain employee data, records, and workflows within the HRIS
- Ensure accuracy, compliance, and consistency across HR systems and documentation
- Support benefits administration and employee questions with clarity and care
- Assist with employee relations, performance processes, and HR initiatives
- Help expand and refine existing HR processes to support rapid growth
- Support culture, engagement, and internal communication efforts
- Act as a trusted, approachable resource for employees and leadership
Experience & Skills
- 2–3 years of HR or People Operations experience
- Required experience using an HRIS to manage employee data and HR workflows
- Experience with onboarding, training, and benefits administration
- Strong organizational and time-management skills
- Ability to handle sensitive information with discretion and professionalism
- Proactive, solution-oriented mindset
- Comfortable working in a growing, evolving organization
- Experience in a multi-location, franchise, or high-growth company is a plus