Medical Receptionist/ Therapy Care Coordinator

We are seeking a passionate and dedicated entry-level Medical Receptionist/Therapy Care Coordinator to join our outpatient rehab locations in Colorado Springs, CO.

This is a great opportunity for someone who is interested in starting a career in healthcare. As the first point of contact for patients, you will gain valuable experience in a clinical setting, work closely with both patients and providers, and develop skills that can open the door to a long-term career in the medical field.

If you are committed to delivering exceptional patient care and are eager to learn and grow, we would love to have you on our team!

Why Join Colorado Springs Orthopaedic Group?

Our group was built upon a set of core values that we believe reflect our culture and commitment to our patients. We are dedicated to improving the quality of life for the people we serve. Most importantly, we improve lives and livelihoods by providing comprehensive, collaborative care that leads to highly successful outcomes for our patients.

What We Offer:

• Work-Life Balance: Enjoy a Monday through Friday schedule with no weekends!
• Comprehensive Benefits: Health, dental, vision insurance, PTO, paid holidays, and more!

Medical Receptionist Responsibilities:

• Welcomes and assists patients and visitors in a friendly and professional manner.
• Schedules and confirms appointments, optimizing patient and provider time.
• Maintains accurate patient records by filing and retrieving documentation.
• Prepares patients for therapy treatment by assisting with therapy apparel or equipment.
• Provides information to patients by answering questions and alleviating concerns.
• Ensures a safe and clean working environment by complying with procedures, rules, and regulations.
• Supports therapy department operations by assisting with equipment preparation, sterilization, and maintenance.

Therapy Care Coordinator Responsibilities:

• Welcomes patients and visitors by greeting them in person or on the telephone; answering or referring inquiries.
• Schedules patients for therapy and assists with inbound and outbound referrals.
• Optimizes patient scheduling within the practice.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Verifies benefits and obtains authorization to treat from various medical coverage payors.
• Ensures availability of treatment information by filing and retrieving patient records.
• Protects patient rights by maintaining confidentiality of personal and financial information.

Minimum Qualifications:

• 1-2 years of experience in a medical office or physical therapy environment preferred.
• Experience with EMR systems and knowledge of insurance authorizations preferred.
• Proficiency in Microsoft Office & Outlook.
• Excellent customer service and telephone skills.

Equal Employment Opportunity:

Physicians Rehab Solution provides equal employment opportunities to all employees and applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This position requires a background check and potential drug screen upon acceptance.

Req #3624