What are the responsibilities and job description for the Care Coordinator (Medical Receptionist/PSR) position at Manual Edge Physiotherapy?
Overview
Manual Edge Physical Therapy, a member of the Confluent Health family, is looking for a Part Time Front Desk Medical Receptionist to join our Co Springs team!
At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the very first call through every visit. This is a fast-paced, multi-tasking role where no two days look the same, and where your ability to stay calm, follow through, and take ownership makes a direct impact on patients and the clinical team.
Responsibilities
Manual Edge Physical Therapy, a member of the Confluent Health family, is looking for a Part Time Front Desk Medical Receptionist to join our Co Springs team!
At Confluent Health and our family of affiliated brands, Care Coordinators are the heartbeat of the clinic. They are the first voice a patient hears and the first face they see. You set the tone for the entire patient experience: organized, warm, and professional from the very first call through every visit. This is a fast-paced, multi-tasking role where no two days look the same, and where your ability to stay calm, follow through, and take ownership makes a direct impact on patients and the clinical team.
Responsibilities
- Create a welcoming, professional first impression for patients, visitors, and referral sources
- Manage front desk operations including patient check-in, check-out, scheduling, insurance
- Review, schedule, and follow up on incoming referrals by gathering information, creating or updating patient
- Keep patient flow and schedules moving by confirming appointments, working waitlists, filling
- Collect copays, balances, and other patient payments accurately and professionally, including basic
- Protect patient privacy and uphold HIPAA standards in all front desk interactions and documentation
- High School Diploma or GED
- Experience in a medical front desk, healthcare reception, physical therapy, chiropractic, dental,
- Strong communication, organization, multitasking, and follow-up skills
- Comfort using computers, phones, scheduling systems, electronic medical records, email, and basic
- Ability to discuss payments, scheduling expectations, and basic insurance information with
- A calm, patient-centered approach with strong attention to detail and a willingness to help the team
- Pay Range: ~$16-$17.50/HR
- Part Time: 25 Hours/Week
Salary : $16 - $18