What are the responsibilities and job description for the Insurance Specialist - Member Advocate position at Physicians Practice Enhancement LLC?
Member Advocate – Brick & Hamilton Partnership Health Centers
Full-Time | $50,000–$60,000 annually | Brick & Hamilton, NJ
Integrity Health is looking for a self-disciplined, energetic, compassionate, and service-oriented Member Advocate to join our growing Partnership Health Center team.
This is a great opportunity for someone who enjoys helping people, solving problems, and making healthcare easier to navigate. The Member Advocate will support members and their dependents with healthcare and benefit-related questions and serve as a trusted resource in navigating the healthcare system.
Position Highlights
- Split time equally between our Brick and Hamilton Partnership Health Centers
- Serve as a high-touch resource for members and their dependents
- Assist with questions regarding benefits, claims, network access, prior authorizations, prescriptions, and other healthcare concerns
- Build strong relationships with members, client leadership, providers, and insurance partners
- Assist with wellness programs, health fairs, and other member engagement activities
- Work closely with clinical and administrative teams to resolve member issues
Qualifications
- Strong interpersonal, communication, and customer service skills
- Organized, dependable, and able to manage multiple priorities
- Ability to work independently while being a collaborative team member
- Proficiency with Microsoft Office, including Outlook, Word, and Excel
- Experience with health insurance, benefits, claims processing, or healthcare administration preferred
- Bachelor's degree preferred but not required
About Integrity Health
Integrity Health manages health plans for public employers and operates dedicated Partnership Health Centers that provide convenient, high-quality healthcare for eligible employees and their dependents.
If you're a people-focused problem solver who wants to make a real difference in the healthcare experience, we'd love to hear from you.
Salary : $50,000 - $60,000