What are the responsibilities and job description for the Front Desk Medical Receptionist position at Physicians Practice Enhancement LLC?
Front Desk Receptionist.
DUTIES AND RESPONSIBILITIES:
- Welcome patients and visitors as they arrive
- Register and check-in patients
- Answer phone calls from multiple lines as well as send, receive, and distribute materials via fax/email
- Schedule patients and provide general clinic information both in person and over the phone
- Insurance verification and authorization
- Assist therapy staff as needed
- Responsible to open and close office based on business hours
- Ability to work on projects and any other tasks as needed
- Must have experience with customer service, be positive, friendly and energetic. Reliability is a MUST.
- Must be efficient and friendly
- Must be proficient in Microsoft Office
- Other duties as assigned
QUALIFICATIONS:
- Minimum 1-3 year of experience
- Ability to process assigned duties in an efficient and organized manner and meet expectations of the practice
- Close attention to detail
- Ability to work effectively in a fast paced environment
- Ability to identify, research, and resolve problems and discrepancies.
CONFIDENTIALITY:
§ Must at all times maintain strict confidentiality with regard to protected health information, understanding and adhering to HIPAA Privacy and Security Policies and Procedures