What are the responsibilities and job description for the Receptionist - Department of ENT position at Physician's Clinic of Iowa, P.C.?
PLEASE NOTE APPLICATION MUST BE COMPLETED IN ITS ENTIRETY FOR FURTHER CONSIDERATION OF THIS POSITION - THIS INCLUDES THE EXPERIENCE AND EDUCATION PROFILES AFTER CLICKING SUBMIT
The Physicians Clinic of Iowa Department of ENT is seeking a full-time Receptionist to join our growing practice. This individual will work in our busy office and will serve in a variety of functions including reception and back-up registration.
Primary duties for this position include, but are not limited to:
- Greet patients in a pleasant, prompt, and helpful manner
- Check patients out from their appointment and schedule any future needed appointments.
- Answer phones, answer general patient questions, and collect co-pays if not captured at check in.
- Document patient calls, inquiries, and task physician/nurse accurately and within a timely manner using the electronic health record system.
- Schedule, reschedule or cancel appointments as requested by referring providers or patients
- Will also perform other basic clerical duties.
Qualifications:
- Previous experience using electronic medical software, appointment scheduling, and insurance background preferred.
- Proficiency (or ability to become proficient) in EMR and related computer systems.
- Strong Commitment to patient care and teamwork.
- Excellent communication skills, professionalism, reliability, and maintaining confidentiality.
- Thorough understanding of safety regulations and best practices.
Why Join PCI?
- Competitive salary and comprehensive benefits.
- No nights or weekends.
- Paid holidays and a generous paid time off program.
- Supportive, team-oriented work environment focused on quality and compassion in patient care.
PCI is E.O.E. Pre-employment drug screen and background check required. PCI is a tobacco free workplace.